LiveCareer-Resume

personal assistant resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Self-motivated and highly experienced cross trained professional. Pleasant personality coupled with a highly organized nature and skills in balancing needs of clients in both personal and professional capacities. Outgoing when greeting and communicating with others to maintain positive atmosphere. Experience with Microsoft Office, technically-savvy, punctual, and friendly. Detail-oriented professional with high degree of attention to accuracy.

Skills
  • Excel spreadsheets
  • Strong problem solver
  • Administrative support specialist
  • Articulate and well-spoken
  • Proper phone etiquette
  • Customer service-oriented
  • Self-starter
  • Appointment setting
  • Microsoft Office expertise
  • Cross-functional collaboration
  • Technologically savvy
  • Inbound and Outbound Calling
  • Conflict mediation
  • System implementation
  • Employee supervision and motivation
  • Employee training
  • Team-oriented
  • Recruiting and hiring
Experience
09/2021 to Current
Personal Assistant 9Round Fitness Wellington, FL,
  • Organize work projects around artist's house.
  • Travel with and manage travel arrangements for all engagements.
  • Oversee, direct and hire nannies, housekeepers and chefs.
  • Set up and administer/manage all marriage and mentorship courses.
  • Contact point for all bookings
  • Make sure client is prepared for staff meetings. Attend and take notes in meetings.
  • Ensure artist is aware of and on time to sound check for engagements.
  • Organize personal and professional calendars, including reminders for upcoming meetings and events.
  • Type documents, update websites and compile information for meetings.
09/2019 to Current
Office Assistant Activision Chicago, IL,
  • Oversaw executive schedules for team of company leaders.
  • Manage the Lead pastor’s calendar appointments, meetings, and phone conferences, including meetings with staff, supporters, friends, ministry contacts, boards, and ministry teams; keep appropriate parties informed in advance.
  • Recorded and maintained updated information on company services.
  • Made travel arrangements and reservations.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Manage all speaking engagement and travel opportunities, coordinating details with all.
  • Assist the Lead Pastor with sermon preparation by researching various topics, reading articles, and exploring illustrations and items as needed.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Word processing, proofreading, creating and editing digital and printed materials such as bulletins, church-wide emails, sermon slides, etc.
  • Other duties as assigned
10/2020 to 01/2022
Customer Experience Specialist Danaher Florence, KY,
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Redirected complex needs, issues and requests to management.
  • Communicated with customers via phone, email and online chats.
  • Handled client inquiries with exceptional professionalism and enthusiasm.
  • Provided customer service and issue resolution to increase QA satisfaction levels.
  • Engaged customers with proactive strategies to understand needs and develop successful solutions.
  • Improved service quality and increased sales by developing strong knowledge of company's products and services.
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • Escalated customer satisfaction ratings by offering valuable insights to customers' needs and expectations.
12/2018 to 05/2020
Store Manager J&P Cycles Louisville, KY,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Implemented succession planning by training and developing 2 associates into leadership positions.
  • Boosted sales by 20% by cultivating customer rapport and delivering superior customer service.
Education and Training
Expected in 05/2018 to to
Bachelor of Arts: Business Management
University of West GA - Carrollton, GA,
GPA:
Languages
French:
Elementary
Negotiated:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of West GA

Job Titles Held:

  • Personal Assistant
  • Office Assistant
  • Customer Experience Specialist
  • Store Manager

Degrees

  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: