EXECUTIVE ASSISTANT BUSINESS DEVELOPMENT HR OPTIMIZATION ~ Offering 5+ years executive assistant, and 30+ customer focused sales, proactive team player/builder ~ Dynamic business analyst with "hands on" experience in recruiting top talent, training, mentoring and producing cross functional teams that drive business growth. Detail- and deadline-oriented, with equal ability to work autonomously or as a supportive team player. Skilled in operational upgrading, corporate compliance and national territory oversight. Seasoned in leveraging strong communication and relationship development skills to build a high value client base, long-term, loyal relationships that result in referrals and repeat business. Passionate in maximizing the bottom line and exceeding expectations.
Project Management
Team Leadership
Financial Reporting
Sales Data Analysis
Trend Reporting
Account Management
Strategic Marketing
Administrative Duties
HR Functions
Budget
Cross Selling
Cost Cutting
Sales Margin Improvement
Ethical Management
Corporate Reputation/Identity
"Never Quit" Attitude
Presentations
Client-Centered Philosophy
National Training Initiatives
Outstanding Personal Assistant driven to provide excellent support to busy business professionals with little guidance. Detail-oriented professional capable of performing with high degree of accuracy. Expert in [Software], invoicing and multi-tasking. Accurate, assertive and adaptable Personal Assistant effective at multitasking in challenging situations and meeting critical deadlines. Accurate, assertive and adaptable [Job Title] effectively multi-tasking in challenging situations and meeting critical deadlines.
- ADS
- Budget
- Bi
- Client management
- Client
- Delivery
- Driving
- Event management
- Executive management
- Fast
- Human Resource
- HR
- Listening
- Managing
- Marketing
- Market
- MAX
- Mentoring
- Excel
- MS Office Suite
- Office
- PowerPoint
- Operations management
- Payroll
- Personnel
- Copy machine
- Presentations
- Procedure development
- Purchasing
- Recruiting
- Recruitment
- Reporting
- Safety
- Selling
- Sales
- Scheduling
- Strategic
- Time management
- Employee development
- Training programs
- Advanced computer skills
- Perform well in high-demand, fast-paced environments
- Training staff
- Labor relations
- Strong interpersonal skills
- Accurate and detailed
- Problem resolution
- Dedicated team player
- Marketing and promotions
- Excellent communication skills
- Conference planning
- Fast learning
Englewood, CO, 12/2012 - 12/2018
- This fast-paced Toy and Pet representative company represents vendors on Amazon and in brick and mortar business including Costco, Bartells, Fred Meyer, and grocery stores nationwide.
- Beginning duties were to be owner's personal assistant and manage all communication, office purchasing, and HR functions.
- Duties grew to include managing sales force garnering 5 million in sales, and personally manage high profile customers across 4 state territory.
- Key Accomplishments.
- Recognized by Kahootz (makers of Spirograph) as one of 2017 and 2018 top sales performers.
- Created all HR documents for business including; Social Media Policy, Business Attire Policy, Internet Use Policy, Reference Paperwork.
- Regained $100,000 business Snapdoodle Toys that was lost 4 years previously through persistence and best practices.
- Created bi-weekly training program for sales force.
- Digitized all customer paperwork.
- Created Drobox to share information digitally with customers.
- Filled out all paperwork for national accounts.
Mobile, AL, 12/2011 - 12/2012
- Input and guarantee accuracy of daily production reporting and all related reports.
- Ensure the processing of new hire paperwork and initial safety training in onboarding process.
- Communicate actively with Production and Payroll to reconcile data.
- Responsible for ordering One Way Items, ADS, office supplies, and Milliken mats to supply Market Center with needed supplies.
- Manage communication with outside venders to ensure timely delivery of products of services.
- Head of Safety Committee tasked with keeping the Market Center safe and accident free.
- Key Accomplishments.
- Bought water service to plant during hot weather and bargained with vendor for discounted water and water units,.
- Instrumental in getting a new copy machine at MC 512.
- Created a new reporting system to keep DM's at RSR's appraised of their ADS and Milliken mat orders.
City, STATE, 12/2007 - 08/2010
- Oversee a 10-state territory (WA, OR, ID, MT, WY, UT, CO, NM, AK, HI) for this global manufacturer/distributor of men/women's fragrances including Ed Hardy, True Religion, BCBG MAX AZRIA and Christian Audigier.
- Utilize MS Office Suite, particularly PowerPoint and Excel to lead high impact presentations to high value accounts and manage vital sales/operational data.
- Administer budget, travel expenses, costs, sales margins, marketing and promotions for 114 stores.
- Garnered relevant market data, analyze stats and forecast needs for re-supply, new product roll-out, seasonal changes and daily operations.
- Spearhead "results-centered" training of staff, focusing on communication, proactive listening, need identification, cross selling, upselling, product knowledge, advanced sales techniques and general client service skills.
- Collaborated with upper level management in devising highly successful marketing/training programs to promote new products and penetrate untapped territory.
- Key Accomplishments.
- Championed expert management of $6.9M in sell-through and $4.2M of sell-in business.
- Rocketed YOY growth via implementation of effective and efficient training and operations management, increasing sell-through by $4.6M and sell-in by $600K+.
- Authored corporate manuals for employee expectations, process and procedure development.
- Selected personally by executive management to supervise one of the highest grossing commercial accounts (USA Nordstrom).
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School Attended
- Highline Community College
- Green River Community College
Job Titles Held:
- Personal Assistant
- Production Secretary
- Account Executive
Degrees
- AAS
- Certificate of Completion for Human Resource Generalist Certificate Program
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