Energetic, motivated with highly organized nature and skills in balancing needs of clients in both personal and professional capacities. Outstanding Personal Assistant provides excellent support to busy business professionals on administrative and family tasks. Detail-oriented professional with high degree of attention to accuracy. Expert in [Software], invoicing and multi-tasking.
Skills
Administrative support specialist
Proper phone etiquette
Cash management experience
AS/400
Client satisfaction
Coordination skills
Personal training
Customer friendly
Labor relations
Marketing and promotions
Experience
06/2021 to Current
Personal AssistantConsolidated Investment Group – Blackwood, NJ,
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity.
Managed household inventory and maintenance schedules.
Organized work projects around client's house.
Restocked office and break room supplies to maximize team productivity.
Prioritized timeline-driven items to complete projects promptly and within budget.
Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
Researched and collected options for best pricing on hotels, flights and home furnishings.
Cared for family dogs, including feeding and walking animals several times per day.
Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
Devised and maintained office systems to best deal with paper flow.
Conducted extensive online and phone research.
Oversaw, directed and hired household staff, including nannies, housekeepers and chefs.
01/2019 to 03/2020
Bar TenderBridge Senior Living – Sandy Springs, GA,
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Implemented special events to boost customer numbers and profits.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Poured wine, beer and cocktails for patrons.
Collected and organized daily till totals and tips.
Talked easily with patrons to build rapport and earn repeat business.
Met customer, business operations and server needs with minimal errors or delays.
Stocked bar with beer, wine, liquor and related supplies.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Prepared new garnishes, juices and other perishables daily.
Interacted with customers, completed transactions and maintained work areas according to all relevant professional standards and codes.
Took drink orders from tables and bar area and relayed to bartenders.
Restocked beer and liquor regularly and after special events.
Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Received cash and card payments for balances owed.
Kept supplies stored in proper locations according to health code standards.
Monitored patron alcohol consumption to encourage safety.
Checked identification of customers to verify age requirements needed to purchase alcohol.
12/2018 to 01/2020
ServerAlabana – City, STATE,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Implemented sanitary food handling, holding and service protocols.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education and Training
Expected in 06/2020
High School Diploma: Martin High School - Arlington, TX GPA:
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