Energetic, motivated Personal Assistant with highly organized nature and skills in balancing needs of clients in both personal and professional capacities. Outstanding Personal Assistant provides excellent support to busy business professionals on administrative and family tasks. Detail-oriented professional with high degree of attention to accuracy. Expert in Microsoft, invoicing, and multi-tasking. Accurate, assertive and adaptable Personal Assistant multitasking in challenging situations. Committed to meeting critical deadlines. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Client satisfaction
Administrative support specialist
Coordination skills
Proper phone etiquette
Cash management experience
Perform well in high-demand, fast-paced environments
Resourceful
Personal training
Business writing
Understands grammar
Excellent communication skills
Dedicated team player
Animal lover
Child management
Customer friendly
Spreadsheet management
Critical thinker
Advanced computer skills
Culinary skills
Problem resolving
Screens calls properly
Conference planning
Strong interpersonal skills
Experience
01/2015 to 11/2017
Personal AssistantConsolidated Investment Group – Englewood, CO,
Organized personal and professional calendars, including reminders for upcoming meetings and events.
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity.
Typed documents, updated websites and compiled information for meetings.
Screened telephone calls and inquiries and directed as appropriate.
Managed household inventory and maintenance schedules.
Organized work projects around client's house.
Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Conducted extensive online and phone research.
Prioritized timeline-driven items to complete projects promptly and within budget.
Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
Created expense reports using Microsoft Excel spreadsheets.
Scheduled conferences and made hotel, airfare and ground transportation arrangements and reservations.
Researched and collected options for best pricing on hotels, flights and home furnishings.
Created presentations using Microsoft PowerPoint.
Cared for family pets feeding and walking animals several times per day.
Prepared homes for clients prior to arrival from business trips and vacations.
Devised and maintained office systems to best deal with paper flow.
07/2011 to 02/2012
CashierMedstar Health – Nottingham, MD,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Inspected items for damage and obtained replacements for customers.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Answered customer quests, provided store information and escorted to desired store areas.
Increased sales by suggesting specific complementary items to customers.
04/2008 to 08/2008
Fast Food Team MemberWendy's Company – Lutz, FL,
Kept customer and food preparation areas clean and well-organized.
Completed side tasks by restocking condiments and cleaning refrigerators.
Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Recorded customer orders and communicated clearly to confirm each order.
Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
Made and served coffee, tea and fountain drinks.
Organized food items on serving trays and in carry-out packages.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Served orders to customers at windows, counters and tables.
Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
Cleaned food preparation areas, cooking surfaces and utensils.
Followed company safety standards for food quality and sanitation procedures.
Quickly and efficiently processed payments and made accurate change.
Verified orders and bagged items for easy transport.
Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
Prepared items according to written or verbal orders, working on several different orders.
Worked with teammates and openly invited coaching from management team.
Promptly reported complaints to supervisor for quick, efficient resolution.
Reviewed contents on food trays to check complete order.
Mastered point-of-service computer system for automated order taking.
Education and Training
Expected in 06/2008
High School Diploma: Eastern Wayne High School - Goldsboro, NC GPA:
Expected in
Associate of Arts: Nursing Wayne Community College - Goldsboro, NC GPA:
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