Jessica Claire is from a small town in Brazil. Jessica started her career as a Second Officer on board Maersk vessels. In 2017 she moved to the United States and started her career as a Family assistant/Nanny and House Manager working for several families. She has managed a home of up to 10,000 square feet in Manhattan Beach. Jessica is highly organized with a passionate work ethic and proficient at learning quickly. She strives to exceed expectations with a positive attitude. Jessica enjoys working out, reading, traveling and the outdoors.
Skills
Administrative Leadership
Multitasking
Attention to Detail
Managing Operations and Efficiency
Customer Satisfaction
Critical Thinking
Time Management
Logistics Coordination
Team Goals
Focus and Follow-Through
Strategic Goals
Inventory Tracking and Management
Work History
Personal Assistant/ House Manager, 05/2019 to 09/2022 Hornblower – Berkeley, CA,
Sourced and ordered office equipment and supplies.
Arranged domestic and international travel plans and itineraries.
Kept detailed track of household and maintenance inventory and schedules.
Organized clients' homes prior to arrival home and performed house-sitting duties.
Managed pet care, phone screening, shopping and bill paying to provide clients with premium family time.
Utilized personal and professional networks to identify, acquire and manage new clients.
Transported children to and from school, activities and appointments.
Picked up and dropped off clients at airport.
Coordinated and planned vacations for family.
Managed residential properties and staged homes prior to clients' arrivals.
Coordinated holiday parties, cocktail parties and small gatherings for household.
Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Managed overstocking, restocking and inventory control.
Managed inventory, placed orders and handled payment for office supplies.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Managed multiple projects simultaneously using organizational and analytical skills.
Strategically distributed administrative tasks amongst staff and provided guidance to promote performance.
Nanny/Family Assistant, 11/2017 to 05/2019 Private Family – City, STATE,
Collaborated with family to assist in growth, development and education of kids.
Supported children in play activities, meals and snacks, hygiene and socialization.
Assisted with light housekeeping duties as well as running errands.
Promoted language development skills through reading and storytelling.
First Mate, 02/2012 to 03/2017 Bravante – City, STATE,
Performed communication between ship, platform, port and company.
Reviewed cargo documentation before departing operation.
Managed day-to-day operation working closely with Captain and Company.
Completed physical inventory counts each month.
Managed and mentored team of 20 crew members.
Maintained boat logs and oversaw cargo storage on or below decks, securing items and protecting products from damage or loss.
Employed telecommunications equipment to coordinate marine traffic and organize navigation.
Managed efficient supply and food replenishment at port stops.
Researched and evaluated natural phenomena to minimize issues regarding tides, currents, winds and weather events.
Interviewed and assigned watches or living quarters to crew members.
Monitored employee performance and enacted improvement plans, coordinated disciplinary actions or provided rewards.
Aligned team actions with company policies and industry standards.
Assisted in organizing and overseeing assignments, planning and coordinating ship routine and outsourced resources.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Unloaded shipments, reviewed merchandise and tracked paperwork.
Received, sorted and processed damaged goods with vendors or manufacturers.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Second Mate, 06/2011 to 02/2012 Maersk Line – City, STATE,
Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
Directed and coordinated crew members and workers and maintained strict operational schedules and profit targets.
Took responsibility for ship operations in cases of injury or illness.
Planned routes and travel speeds to meet scheduling and delivery goals.
Consulted various maps, charts, weather reports, and navigation equipment to determine and direct boat movements.
Learned to operate new technology systems and procedures through instruction, simulators and models.
Education
Bachelor of Science: Nautical, Expected in 12/2009 Brazilian Merchant Marine Academy - Rio De Janeiro- Brazil, GPA:
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