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Personal Assistance Resume Example

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PERSONAL ASSISTANCE
Summary

Hard working individual seeking full time employment in an organization where there is the possibility of upward mobility and expansion. Very committed, fast learner and easily adapt to change and possess excellent time management. Motivated and eager to learn new skills and advance knowledge with hands-on experience to enhance expertise on new operations.

Skills
  • Reliable
  • Fluent in Spanish, (speak, read, write).
  • Reliable and eager to learn.
  • Effective with verbal and written communication.
  • MS office and office equipment.
  • Highly organized
  • Detail oriented
  • Customer service focus
  • Skilled in problem solving techniques.
  • Excellent time management
  • Focus on professional development
  • Teamwork
  • Problem solving
  • Decision making
  • Proper phone etiquette
  • Customer service
  • First Aid/CPR
Experience
03/2018 - Current
Grace Personal Assistance Services － El Paso, TXPersonal Assistance
  • Display enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Develop strong and trusting rapport with each client.
  • Plan, prepare and cook optimal meals based on established nutritional plans.
  • Prepare high-quality nutritious meals if needed for clients with Diabetes, High Blood Pressure or Cholesterol.
  • Maintain patient hygiene by assisting with baths, shaves and incontinence care
  • Manage appointment scheduling to Physician visits and client transportation.
  • Assist clients to foster independence while still closely monitoring safety at all times.
  • Provide mental and emotional support..
  • Diligently and efficiently assist clients with compassion with their daily living activities
  • Mandated reporter for child and adult abuse and/or negligence
09/2006 - 02/2018
Texas Health And Human Services Commission － El Paso, Tx.Community Care Worker
  • Managed and maintained a caseload which fluctuated between 160 to 380 clients.
  • Home visits conducted to complete interviewing process and determine service eligibility.
  • Annually determined and/re-determined eligibility and needs for services.
  • Developed service plans for clients and State agencies.
  • State's automated system usedto ensure authorizations database were registered with accuracy, integrity and timeliness.
  • Authorized and monitored services to determine if services were meeting the individual's needs and made proper changes to service plans as needed.
  • Communicated and facilitated with clients and Sate Agencies for appropriate and timely services to be rendered.
  • Initiated State referral for appeals and hearing processes.
  • Composed, compiled and completed monthly written reports.
  • Mandated reporter for child and adult abuse and/or negligence.
  • Worked with State agencies to maintain clients' eligibility and program benefits.
  • Responded timely to requests for service changes.
  • Accurately completed client notificationsof their rights, responsibilities, eligibility, ineligibility or change of service in accordance to policy(Civil Rights).
  • Verified with Third Party Resources and coordinated to not affect other state agency services.
  • Determined money amount needed for service and authorized program grant.
  • Timely reconciled grant benefits to meet yearly budget time frames.
  • Completed daily/weekly/monthly reports and monitored the availability of funds according to program's annual budget.
12/2000 - 08/2006
Region 19, Education Service Center － El Paso, TXCommunity Outreach Referral Technician
  • Home visits to complete detailed interviewing process and initial application for service determination.
  • Identified the social services needed and linked parents to community resources.
  • Managed all aspects of social services, to include enrollment, recruitment, selection, eligibility, and attendance for children ages 0-5 years.
  • Maintained children's case records.
  • Automated system used to enter data to ensure accuracy and timeliness.
  • Improved options by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Mandated reporter for child and adult abuse and/or negligence
01/1997 - 12/2005
RE Thomason Hospital/Family Planning － El Paso, TXAdvanced Care Technician
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Participated in the patient care of outreach clinics.
  • Consulted with patients, collected histories and vitals, ordered labs and interpreted test results.
  • Answered appointment calls.
  • Reviewed treatment sheets for completeness and accuracy.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Followed all principles of asepsis and infection control.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Educated patients about medications, procedures and physician's instructions.
Education and Training
06/1986
Bel Air High SchoolEl Paso, TXHigh School Diploma
El Paso Community CollegeEl Paso, TXSome College (No Degree): Human Services
12/1996
Career Centers of TexasEl PasoRegistered Medical Assistant: Registered Medical Assistant
Certifications
notifications
  • Community Health Worker/Promotora
  • First Aid/CPR
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Resume Overview

Companies Worked For:

  • Grace Personal Assistance Services
  • Texas Health And Human Services Commission
  • Region 19, Education Service Center
  • RE Thomason Hospital/Family Planning

School Attended

  • Bel Air High School
  • El Paso Community College
  • Career Centers of Texas

Job Titles Held:

  • Personal Assistance
  • Community Care Worker
  • Community Outreach Referral Technician
  • Advanced Care Technician

Degrees

  • High School Diploma
    Some College (No Degree) : Human Services
    Registered Medical Assistant :

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