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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
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Summary

➢ Over 6 years of experience in Performance Testing of various Web Applications across multiple domains.
➢ Experience in handling Waterfall and Agile methodologies of software testing.
➢ Have solid experience in engaging and driving various projects towards delivery and also into Team Management and resource distribution based on work allocation required for successful project completion.
➢ Hands-on experience in engaging with the Clients to understand the requirement in order to drive the complete project towards successful delivery.
➢ Ability to understand the application functionality and isolate the Non-Functional requirements.
➢ Experience in identification of the test scenarios to validate the performance of key business functions and certifying the NFR requirements.
➢ Expertise in understanding the requirements and creation of test cases out of Business Requirement Documents and Functional Requirement Documents.
➢ Have experience with Requirement Gathering, Understanding NFR's, Developing Test Strategy, Workload Modelling and Capacity Planning.
➢ Hands-on experience on Testing Tools such as HP Load Runner, HP Performance Center, JMeter, SOAP UI.
➢ Experience in working with various protocols – Web(HTTP/HTML), Siebel-Web, Ajax TrueClient, Web-services, Java over HTTP, Java Vuser, SAP-GUI, SAP-Web and MQ scripts.
➢ Strong engagement into Test Planning and Test Strategy Design based on the requirements to meet deadlines.
➢ Expertise in Test Script creation, WLM, Test Scenario Design, Test Execution Practices, Test Results analysis and observation.
➢ Have engagements into various types of Performance Testing practices – Benchmark, Load, Stress, Endurance, Spike, Scalability.
➢ Hands-on experience in working with technologies like Java, Pega, Siebel, SAP and .Net enterprise applications.
➢ Experience in performance monitoring tools like Perfmon, Nmon, SiteScope, Wily Introscope, AppDynamics, Dynatrace, Splunk and HP Performance Manager.
➢ Knowledge on bottleneck identification using APM and also analyzing Thread dumps and Heap dumps.
➢ Have good experience in concepts of JVM(Java Virtual Machine) and Garbage Collection.
➢ Knowledge on Load Testing tools – NeoLoad, Gatling and Rational Performance Tester IBM RPT).
➢ Basic experience on SQL-based back-end testing of application servers.
➢ Have experience in Performance Monitoring using SPLUNK, Dynatrace, App Dynamics.
➢ Experience with CICD concepts and implementation along with hands-on experience in CICD frameworks involving Jenkins-JMeter-Influxdb-Grafana Integration and Jenkins-LoadRunner for different client engagements.
➢ Highly motivated, dedicated, love to work in fast-paced challenging endeavors as strong team player with excellent analytical and communication skills.
➢ Ability to liaise with multiple groups – delivery, DBA's, developers, environment, ops etc. – to collaboratively troubleshoot performance issues, and resolve bottlenecks.
➢ Actively participated in walk-through, inspection, review and user group meetings for quality assurance.
➢ Expertise in Problem solving & defect Tracking Reports using Defect Tracking Tools (JIRA, Quality Center).

➢ Experience in bottleneck analysis and root cause analysis using deep-down approach through Dynatrace and AppDynamics.

➢ Understanding of the various performance issues and engaging with the Development Team for quicker resolution.
➢ Excellent verbal, written and analytical skills with ability to work in a team as well as individually in fast paced, dynamic team environment.

Skills

* Agile Methodology

* Waterfall Methodology
* Web Application Testing
* SDLC
* Performance Testing Life Cycle
* Rational Analysis & Logical Thinking

* SQL
* PEGA Testing

* Reporting and Analysis
* Strong learning skills
* Communication – Written & Oral
* Test Planning & Documentation
* CICD Pipeline
* Bottleneck Analysis

* JMeter
* LoadRunner

* Performance Center

* Gatling

* Rational Performance Tester

* NeoLoad
* SoapUI

* Jenkins
* Splunk
* Dynatrace
* App Dynamics
* FileZilla

* HP ALM
* JIRA

Experience
Performance Tester, 10/2018 - 11/2020
L&T Infotech Columbus, OH,

➢ Determine performance requirements and goals based on application and architecture.

➢ Have experience with Requirement Gathering, Understanding NFRs, Developing Test Strategy, Workload Modelling and Capacity Planning.
➢ Generated Test scripts and executed tests using LoadRunner.
➢ Responsible for performance testing using LoadRunner and Performance Center with different protocol.
➢ Provide guidelines to Test engineers to configure test scenarios in Controller or Performance Center based on the WLM.
➢ Performed LoadRunner Script design including all stages of script development with emphasis on correlation, parameterization, and significant error handling C-coding providing exhaustive error coverage in VuGen.
➢ Extensively worked on JMeter to create Thread Groups and test Web Application for various loads on key business

Scenarios.
➢ Experience with usage of SQL queries for validating the database.
➢ Used LR Controller for load on a server, group of servers, network or component to test its strength or to analyze overall performance under different load types.
➢ Established Load Testing Standards including platform requirements of CPU, Memory, and Disk Space on LoadRunner Controller, LoadRunner Generators.
➢ Designed the performance test scenarios for baseline test, load test, stress test and scalability test.
➢ Involved in test data preparation for the Parameterized values in the scripts for multiple scenarios.
➢ Experienced in using LoadRunner to check the source of performance bottlenecks, network or client delays, input and output delays.
➢ Involved on Performance Monitoring and analyzed the Response time, Memory leaks, Hits/sec and Throughput graphs.
➢ Engaged in Test Results analysis and finding bottlenecks and provide recommendation to clients on Performance Tuning.
➢ Hands-on experience in working with Applications hosted in Microsoft Azure and AWS platform.

➢ Experience with working on POC for other load testing frameworks like Gatling, Rational Performance Tester and NeoLoad.

➢ Experience in creation of pipelines with CICD framework using Jenkins-JMeter-Influxdb-Grafana.
➢ Experience in creation of pipelines with CICD framework using Jenkins-LoadRunner.
➢ Experience in Dashboard creation using SPLUNK.
➢ Have experience in Performance Monitoring using SPLUNK, Dynatrace.
➢ Experience in creation of small utilities, using Shell scripting, PowerShell and macros, to bypass manual tasks involving Data Creation, Result Analysis, and Report Preparation.

Performance Test Engineer, 09/2016 - 08/2018
Amdocs San Diego, CA,

➢ Worked closely with business team, application team and identified their requirements and objective for performance testing.
➢ Involved in creating Performance Test Plans including test objectives, environment requirement, test data, types of testing, and real time production like scenarios.
➢ Developed scripts and scenarios for testing new and enhanced web-based products using LoadRunner and JMeter.
➢ Performed the monitoring performance of the application and database servers during the test run using tools like AppDynamics and SiteScope.
➢ Analysis of Server logs and in-depth analysis using tools like Dynatrace.
➢ Have experience in Performance Monitoring using Dynatrace and App Dynamics.
➢ Designed the LoadRunner scenarios to meet the User load requirements close to production environment.
➢ Extensively used Wily Introscope to analyses the system resources bottlenecks like Memory Leaks, CPU utilization, Response time, TPS as well as problematic application and DB components.
➢ Executed Load Test, Stress Test, Endurance Test, Spike Test.
➢ Worked on JMeter to create Thread Groups an d test Web Application using SOAP/REST protocols for various loads on key business scenarios.
➢ Simulated heavy load using JMeter Master-Slave model to test applications strength and to analyses overall Performance under different load types.
➢ Created Reports/Graphs using JMeter and LoadRunner.
➢ Added various monitoring parameters (CPU, Memory) to the LoadRunner controller for monitoring, also using SiteScope for monitoring database and application servers.
➢ Prepared and reviewed final Performance test reports.
➢ Analyzed the Application and Database server resource utilization for any bottlenecks.

Performance Tester, 06/2014 - 06/2016
L&T Infotech Delhi, OH,

➢ Understanding the business requirement and prepared test cases and User Stories in JIRA.

➢ Developed Vuser scripts using HP LoadRunner Web (HTTP/HTML) and Web Services protocol based on the user workflows.
➢ Parameterized unique IDS and stored dynamic content in variables and pared the values to Web submits under HTTP protocols.
➢ Utilized scenario by Schedule in the controller to change the ramp-up / ramp-down settings.

➢ Understanding of various workload-model and scenarios design based on business requirements.

➢ Knowledge on various types of testing like Load Test, Stress Test, etc.

➢ Responsible for end to end scripting of various web applications followed by Script enhancements.
➢ Responsible for implementing LoadRunner, Performance center, JMeter based infrastructure including:- Architecting the load testing infrastructure, hardware & software integration with LoadRunner.
➢ Responsible for monitoring the metrics such as response times, throughput and server resources such as total processor time, available bytes and process bytes by using HP LoadRunner monitors.
➢ Identified the Host Configurations to make sure enough number of virtual users can be run from individual machines.
➢ Developed weekly and monthly test metrics for higher management.

➢ Monitored the defect tracking process and generated customized reports using Quality Center.
➢ Interacted with developers to resolve the bugs following the bug life cycle policy.

Education and Training
Bachelor of Science: Computer Science, Expected in 2012
-
Comsats Institute Of Information Technology - Lahore, Pakistan,
GPA:

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School Attended

  • Comsats Institute Of Information Technology

Job Titles Held:

  • Performance Tester
  • Performance Test Engineer
  • Performance Tester

Degrees

  • Bachelor of Science

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