Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I enjoy working with people. I’m good with people , I know how to interact with people. I am not judge mental . I want to see people succeed, and my heart is set on helping them. I’m a hard worker, a responsible worker. I can be trusted, and I can be relied on. I know about addiction, I was once there myself. I also know about recovery, and what it takes, I have also been there myself. I work a hard program, and I’m coming up on 3 years clean, I enjoy my life today. I’m a productive member of society . today. And I want others to know recovery is a possible.

Skills
  • Relationship cultivation
  • Family assistance
  • Planning skills
  • Community services information
  • Recovery assistance and support
  • Communication abilities
  • Exemplary communication
  • Relationship-building skills
  • Client goal planning
  • Issue resolution abilities
  • Positive environment facilitation
  • Coaching and mentoring
Experience
Peer Support Specialist, 07/2019 - 07/2020
Pacific Medical Centers Portland, OR,
  • Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
  • Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Developed and optimized treatment plans to help clients continue to progress.
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
  • Maintained strict data confidentiality and privacy on all information related to individuals.
Cashier, 02/2014 - 10/2014
Northern Tool + Equipment Arnold, MO,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Received payments for [Product or Service] and issued receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Inspected items for damage and obtained replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues with cash registers, card scanners and printers.
Assistant Manager , 07/2010 - 07/2012
Frederick County Public Schools Frederick, MD,
  • Secured optimal productivity by supervising [Number] employees on staffing and recruiting administrative, operational and clerical functions.
  • Conducted employee performance reviews to access strengths and weaknesses, keeping feedback positive and constructive.
  • Onboarded and trained more than [Number] new employees per year in [Type] and [Type] areas.
  • Advised managers on organizational policy matters, such as [Type] and [Type] policies, and recommend needed changes.
  • Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
  • Reduced accidents in workplace by being proactive with prevention by implementing safety policies and procedures.
  • Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
  • Transformed underperforming and overstaffed department into trimmed-down and well organized staff.
  • Supported onboarding of new employees by supplying key job information, including organizational policies, job duties and employment benefits.
  • Diminished regulatory risks by managing random monthly drug testing for employees to ensure compliance adherence.
  • Strengthened and enhanced processes for managing complaints by offering policy guidance advice and leading thorough investigations into incidents and concerns.
  • Executed strong negotiation skills to be able to see both sides and work to reach agreements that satisfy both parties.
  • Oversaw team of [Number], eliminating downtime and facilitating schedule adherence.
  • Partnered with management to establish workplace safety curriculum for training and education purposes.
  • Identified vacancies and recruited and hired applicants to fill positions in variety of departments.
Cashier , 07/2006 - 07/2008
Northern Tool + Equipment Boiling Springs, SC,
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Contributed to positive, organized store appearance through [Action] and [Action].
  • Built and maintained effective working relationships with peers and upper management.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Boosted profitability [Number]% and customer satisfaction ratings [Number]% through [Action] and [Action].
Education and Training
GED: , Expected in 10/1994
-
Johnson Central High School - Paintsville, KY
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good

resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • Johnson Central High School

Job Titles Held:

  • Peer Support Specialist
  • Cashier
  • Assistant Manager
  • Cashier

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: