peer support specialist resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Enthusiastic Peer Support Specialist proudly offering over 5 years of sobriety and a willingness to help others navigate the services and recovery options available. An energetic individual skilled in building rapport with recovering alcoholics/addicts and sharing methods that promote success. Highly committed to delivering support to others. Attentive, and active sharing life experiences regarding mental illnesses and always ready with a listening and attentive ear for others. Skilled at providing a high level of support and helping individuals find needed community services. Ready for a new position assisting others and helping each live optimal lives.
Skills
Relationship cultivation
Communication abilities
Planning skills
Exemplary communication
Community services information
Recovery assistance and support
Family assistance
Positive environment facilitation
Mental health support
Crisis intervention
Treatment planning
Addictions specialist
Relationship-building skills
Coaching and mentoring
Issue resolution abilities
Education and Training
Alliance High SchoolAlliance, OHExpected in 06/1994 ā ā:General Business - GPA:
Hannah E. Mullins School of Practical NursingSalem, OH, Expected in ā ā:Nursing - GPA:
Certifications
Certified Peer Recovery Supporter, Ohio Department of Mental Health and Addiction Services - 2020
Experience
Adult And Child - Peer Support Specialist Beech Grove, IN, 10/2020 - 09/2021
Helped individuals overcome harmful drug and alcohol addictions.
Aided individuals by developing wellness plans and advance directives to achieve goals.
Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
Instilled hope by promoting positive self-disclosure and actively listening to client needs.
Developed strategies to promote team building and collaboration.
Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety, and physical or substance abuse.
Maintained confidentiality through stringent handling of charts and data.
Participated in continuing education, quality assurance and performance improvement activities.
Maintained strict data confidentiality and privacy on information related to individuals.
Observed, interviewed and directly assessed clients to diagnose issues and determine optimal interventions.
Adhered to federal and state documentation mandates regarding records and file management.
Edible Arrangements - Home Health Care Provider Royersford, PA, 03/2019 - 09/2020
Assisted with client personal care needs to foster independence and well-being.
Supervised medication administration, personal hygiene and other activities of daily living.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Helped clients stay happy and healthy by providing mental and emotional support.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Maintained clean and well-organized environment for client happiness and safety.
Planned optimal meals based on established nutritional plans.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Met client demands by referring direct care providers.
Built positive rapport with referral sources to promote business services.
Reviewed processes to improve quality, identify pain points and address training issues.
Family Dollar - Assistant Store Manager City, STATE, 03/2016 - 04/2019
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Assisted customers, answered questions and resolved problems for stellar customer service.
Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.