Peer Support Specialist Resume Example Mental Health Association

PEER SUPPORT SPECIALIST

Professional Summary

Empathetic mental health professional and peer support specialist, highly accomplished with an undergraduate degree in psycology and a certification in human services.Trained in crisis intervention and treatment analysis and planning.Insightful professional with knowledge of human behavior and performance, individual differences in ability, personality, and interests, as well as learning and motivation. Knowledge of assessment and treatment of behavioral and affective disorders. Successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Strong advocate in facilitating the most accurate screening and intake of client information to outside agencies about patient care. Committed to working with the community for people. Exceptional motivation, patience, an ability to perform the job with consistency and persistence, focus, and follow through.

Skills

Exceptional listener/learner in relationship-building
Strong leader and teacher
Expertise in crisis intervention techniques
Culturally diverse
Skilled in intake interviewing
Adept at treatment and discharge planning
Cognitive Behavioral Therapy (CBT) and Dialetial Behavioral Therapy (DBT)
Case management proficiency
Adept at conflict resolution
Knowledge of the specialized population
Comprehensive Treatment Plans

Exceptional Problem Solver
Knowledge of Microsoft Word, Excel, Office, and Power point
Excellent Communication Skills, written and oral
Dual diagnoses qualified
Expertise in crisis intervention techniques
Public speaking ability
WRAP (wellness Recovery Action Plan) Facilitator
Mental Health Youth First Aider
CPR certification
Group Fitness Exercise Instructor

Education

Forsyth Technical Community College – Winston-Salem, NC

Certification in Human Services- Social Services – 2014

University of North Carolina at Wilmington – Wilmington, NC

Bachelor of Arts in Psychology - 2009

Work History

Peer Support Specialist, 10/2014 to Current
Mental Health Association – Winston Salem , North Carolina

Give other peers the belief that recovery is possible by bringing hope
Peer supporters demonstrate that recovery is real , we are the evidence that people can and do overcome the internal and external challenges that confront people with mental health, traumatic or substance abuse challenges
Peer supportors open mind "meet people where they are at" in their own personal recovery experience
Model goal-oriented psycho educational and activity therapy to improve clients' level of functioning.
peer supporters do not judge or critize
empathy and compassion is tthe tool that we use too ensure each unique individual feels accepted and safe
Offers and documents treatment consent forms in patient health records.
Embrace diversity of cultures as means of personal growth for their clients and themselves
Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues.
Improved outcomes of patients with psychiatric and substance abuse disorders
Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops.
Developed and implemented treatment plans and modified when needed.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)

Intake Interviewer, 01/2015 to 08/2017
, Crisis Control Ministries – Winston-Salem, NC

Interviewing clients in crisis and in need of assistance (financial, food, medication, and helpful community resources). .
Conduct financial, current, past and future screening during intake for all clients
Perform case management functions of linking and arranging for services and referrals of the assistance to the outside agencies that best meet their needs.
Provide monitoring, training and guidance to interns, as appropriate.
Works closely with other clinical/professional staff to maintain
Engaging during the interview with my client while documenting their crisis, their finances and history
Advocate their case to ensure an informed decision is made about what type of asssistance will be provided to them
Reviews, files and maintains charts.
Maintains compliance with CSI, NASW, and NCSAPPB Codes of Ethics.
Maintain positive working relationships with area treatment centers, shelters, the community at large, the court system and other homeless programs..
Ensures confidentiality regarding sensitive material including employee and service user's individual rights to privacy, and protected health and finacial information.
To perform this job successfully, the individual must be able to perform each essential duty efficientlly and accuratley.
Client Care Services
Case Management Services
Client Files
Case Management Proficiencyy
Social Services Agencies

Group Fitness Instructor, 08/2015 to 08/2017
YMCA – Winston-Salem, NC

Consistently met daily group fitness class attendance goal of participants

Cultivated positive relationships with class participants by teaching a variety of challenging and entertaining group fitness classes.
Served as a point of reference for fitness expertise within the club.
Developed safe and effective exercise programs for all members.
Taught a variety of group exercise classes, including POUND Fit and Circuit.
Cultivated positive relationships with participants by interacting with them during group fitness classes.
Traveled to businesses and schools to promote and do demos of our classes the YMCA has to offer.

District/ Regional Trainer, 01/2006 to 01/2011
Olive Garden Restaurant – Charlotte, NC

Responsible for training new employees.
Managed monthly inventory for sales positions.
Prepared daily sales reports for management.
Responsible for checking out and handling all servers' cash and sales reports and reconciliation functions.
Accomplishments: Awarded Bronze and Silver Pin from my immediate supervisor and the regional director for "going above and beyond expectations" and "providing outstanding service and attention to guests." Awarded the Senior Vice President Gold Pin as a certified trainer.
Consistently recognized for my achievements, professional development, and exceptional ability to teach and serve as a leader for my peers and management staff.
Recognized for ability to quickly establish rapport with customers.
Developed floor plans for servers and bartenders.
Outcomes included faster service, improved efficiency and enhanced guest satisfaction scores.

Certifications

Certified WRAP (Wellness Recovery Action Plan) Facilitator: May 2016
Center Point Human Services - Winston- Salem, NC

Crisis Intervention Trainer (CIT): Mental Heath Association- 2015 - Winston- Salem, NC

Certified Peer Support Specialist: October 2014
Center Point Human Services - Winston-Salem

Certified Adult Mental Health First Aider- May 2016: Center Point Human Services - Winston- Salem, NC

Certified Youth Mental Health First Aider- March 2016: Center Point Human Services - Winston- Salem, NC

Certificate in Human Services- Social Services: Human Services- Social Services, Substance Abuse and Domesti, 2014
Foryth Technical Community College - WInston Salem, NC

Volunteer

Mental Health Association of Forsyth County 2014- current Memeber of the Peer Support panel for trainings and seminars

Superior Martial Arts- Bulley Prevention Camp 2017

YMCA Children's Soccer 2014-present

Responsible for coordinating and implementing activities for 8-10 players of 3-5 year olds

YMCA Annual Giving Campaign 2015

Winston-Salem Housing Authority 2012-2013

Assistant to the Coordinator of Section 8 Compliance with special tasks involving clients

Resume Overview

Companies Worked For:

Mental Health Association
, Crisis Control Ministries
YMCA
Olive Garden Restaurant

School Attended

Center Point Human Services
Mental Heath Association- 2015
Foryth Technical Community College

Job Titles Held:

Peer Support Specialist
Intake Interviewer
Group Fitness Instructor
District/ Regional Trainer

Degrees

Certified WRAP (Wellness Recovery Action Plan) Facilitator : May 2016
Crisis Intervention Trainer (CIT) :
Certified Peer Support Specialist : October 2014
Certified Adult Mental Health First Aider- May 2016 :
Certified Youth Mental Health First Aider- March 2016 :
Certificate in Human Services- Social Services : Human Services- Social Services, Substance Abuse and Domesti , 2014

Peer Support Specialist Resume Example

Resume Score: 80%

Resume Overview

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