Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Empathetic mental health professional  and peer support specialist, highly accomplished with an undergraduate degree in psycology and a certification in human services.Trained in crisis intervention and treatment analysis and planning.Insightful
professional with knowledge of human behavior and performance, individual
differences in ability, personality, and interests, as well as learning and
motivation. Â Knowledge of assessment and
treatment of behavioral and affective disorders. Â Successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Strong advocate in facilitating the most accurate screening and intake of client information
to outside agencies about patient care. Â Committed to working with the community for
people. Exceptional motivation, patience, an ability to perform the job  with consistency and persistence, focus, and
follow through.
Skills
Exceptional listener/learner in relationship-buildingÂ
Strong leader and teacher
Expertise in crisis intervention techniques
Culturally diverse
Skilled in intake interviewing
Adept at treatment and discharge planning
Cognitive Behavioral Therapy (CBT) and Dialetial Behavioral Therapy (DBT)
Case management proficiency
Adept at conflict resolution
Knowledge of the specialized population
Comprehensive Treatment Plans
Exceptional Problem Solver
Knowledge of Microsoft Word, Excel, Office, and Power point
Excellent Communication Skills, written and oral
Dual diagnoses qualified
Expertise in crisis intervention techniques
Public speaking ability
WRAP (wellness Recovery Action Plan) Facilitator
Mental Health Youth First Aider
CPR certification
Group Fitness Exercise Instructor
Work History
09/2014 to CurrentPeer Support SpecialistAdult And Child | Bloomfield, IN,
Give other peers the belief that recovery is possible by bringing hope
Peer supporters demonstrate that recovery is real , we are the evidence that people can and do overcome the internal and external challenges that confront people with mental health, traumatic or substance abuse challenges
Peer supportors open mind "meet people where they are at" in their own personal recovery experience
Model goal-oriented psycho educational and activity therapy  to improve clients’ level of functioning.
peer supporters do not judge or critize
empathy and compassion is tthe tool that we use too ensure each unique individual feels accepted and safe
Offers and documents treatment consent forms in patient health records.
Embrace diversity of cultures  as means of personal growth for their clients and themselves
Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues.
Improved outcomes of patients with psychiatric and substance abuse disorders
Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops.
Developed and implemented treatment plans and modified when needed.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
2015 to 07/2017Intake Interviewer9Round Fitness | Tomball, TX,
Interviewing clients in crisis and in need of assistance
(financial, food, medication, and helpful community resources). .
Conduct financial, current, past and future screening during intake for all clients
Perform case management functions of linking and arranging for services and referrals of the assistance to the outside agencies that best meet their needs.
Provide monitoring, training and guidance to interns, as appropriate.
Works closely with other clinical/professional staff to maintain
Engaging during the interview with my client while documenting their crisis, their finances and history
Advocate their case to ensure an informed decision is  made about what type of asssistance will be provided to them
Reviews, files and maintains charts.
Maintains compliance with CSI, NASW, and NCSAPPB Codes of Ethics.
Maintain positive working relationships with area treatment centers, shelters, the community at large, the court system and other homeless programs..
Ensures confidentiality regarding sensitive material including employee and service user's individual rights to privacy, and protected health and finacial information.
To perform this job successfully, the individual must be able to perform each essential duty efficientlly and accuratley.
Client Care Services
Case Management Services
Client Files
Case Management Proficiencyy
Social Services Agencies
07/2015 to 07/2017Group Fitness InstructorYMCA | City, STATE,
Consistently met daily group fitness class attendance goal of participants
Cultivated positive relationships with class participants by teaching a variety of challenging and entertaining group fitness classes.
Served as a point of reference for fitness expertise within the club.
Developed safe and effective exercise programs for all members.
Taught a variety of group exercise classes, including POUND Fit and Circuit.
Cultivated positive relationships with participants by interacting with them during group fitness classes.
Traveled to businesses and schools to promote and do demos of our classes the YMCA has to offer.Â
01/2006 to 01/2011District/ Regional TrainerOlive Garden Restaurant | City, STATE,
Responsible for training new employees.
Managed monthly inventory for sales positions.
Prepared daily sales reports for management.
Responsible for checking out and handling all servers' cash and sales reports and reconciliation functions.
Accomplishments:
Awarded Bronze and Silver Pin from my immediate supervisor and the regional director for "going above and beyond expectations" and "providing outstanding service and attention to guests."
Awarded the Senior Vice President Gold Pin as a certified trainer.
Consistently recognized for my achievements, professional development, and exceptional ability to teach and serve as a leader for my peers and management staff.
Recognized for ability to quickly establish rapport with customers.
Developed floor plans for servers and bartenders.
Outcomes included faster service, improved efficiency and enhanced guest satisfaction scores.
Certifications
Expected in May 2016Certified WRAP (Wellness Recovery Action Plan) Facilitator | Center Point Human Services, Winston- Salem, NCGPA:
Expected in October 2014Certified Peer Support Specialist | Center Point Human Services, Winston-Salem, GPA:
Expected in Certified Adult Mental Health First Aider- May 2016 | Center Point Human Services , Winston- Salem, NCGPA:
Expected in Certified Youth Mental Health First Aider- March 2016 | Center Point Human Services , Winston- Salem, NCGPA:
Expected in 2014Certificate in Human Services- Social Services | Human Services- Social Services, Substance Abuse and DomestiForyth Technical Community College, WInston Salem, NCGPA:
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