Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Enthusiastic Peer Support Specialist proudly offering over two years of sobriety and able to create personal-based experiences for dealing with a wide range of situations and concerns. A passionate individual skilled in building rapport with recovering addicts and helping individuals of all backgrounds build positive paths forward with clear goals and plans. Ready for a new position with commitment to deliver support and empathy to others.

  • Recovery assistance and support
  • Treatment Planning
  • Multitasking
  • Customer Relations
  • Problem-solving
  • Relationship Building
  • Motivation
  • Organization
  • Prioritization
  • Coaching and mentoring
  • Exemplary communication
  • Positive environment facilitation
  • Crisis intervention
  • Mental health support
Peer Support Specialist, 09/2020 to Current
Adult And ChildGreensburg, IN,
  • Supported clients in building life skills necessary to retain housing.
  • Encouraged participants to self-advocate in obtaining services and maintain focus on recovery goals.
  • Promoted wellness, independence, and recovery for addiction program participants.
  • Assisted clients in obtaining employment, housing, and educational services.
  • Provisioned services and support to assist patients in recovering from mental illnesses.
  • Developed rapport with clients to create safe, open and supportive spaces to work through struggles.
  • Helped individuals set realistic goals and establish plans to achieve each target.
  • offered relevant, practical advice to help clients deal with stressful situations and avoid missteps.
  • Educated clients about available services and coordinated referrals.
  • Use personal experience to model the value of every client's experience and to teach effective coping skills and self-help strategies that lead to recovery and/or resiliency.
  • Offer clients hope regarding recovery, through appropriate self-disclosure, role modeling and coaching during the recovery process and/or development of resiliency.
  • Completed required paperwork by end of the day.
  • Completed MARs for each client.
  • Completed intakes and discharges.
  • Maintained strict data confidentiality and privacy on all information related to individuals.
  • Transported individuals safely to support meetings and medical appointments.
  • Knowledge in Avatar computer program; as well as Outlook, Word, and Excel.
  • Worked in both Rehabilitation center and Respite facility.
  • Two plus years personal experience.
Hourly Manager, 06/2014 to 03/2017
Pizza HutBuna, TX,
  • Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies.
  • Managed the performance of team members.
  • Drove shrink results through compliance with all guidelines involving safety and cash-handling procedures.
  • Developed and maintained effective working relationships with team members and customers.
  • Performed facility checks to verify cleanliness and client safety.
  • Supervised hourly personnel.
  • Created menus, ordered inventory and performed light cleaning duties.
  • Communicated policy updates, answered questions and enforced compliance.
  • Improved the performance of individual team members by motivating and training each person.
  • Addressed and resolved customer inquires and complaints and engaged with customers to ensure satisfaction.
  • Coordinated work handoffs and schedules with other shift managers.
Receptionist, 05/2011 to 02/2014
Granite County Medical CenterPhilipsburg, MT,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Directed and oversaw office personnel activities.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Signed for packages, recorded all deliveries and distributed to personnel.
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
Education and Training
High School Diploma: , Expected in 05/2009
Erie High School - Erie, CO ,
: CAC I, Addiction Counseling , Expected in
Colorado Counseling Training - Loveland, CO ,

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Resume Overview

School Attended

  • Erie High School
  • Colorado Counseling Training

Job Titles Held:

  • Peer Support Specialist
  • Hourly Manager
  • Receptionist


  • High School Diploma

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