LiveCareer-Resume

Peer Support Specialist resume example with 6+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Caring Peer Support Specialist with proven ability to build trust and rapport. Compassionate and empathetic with genuine concern for the well-being of peers.

Determined individual with a high level of compassion and skill in assisting individuals in various stages of recovery. Hardworking Peer Support Specialist known for handling appointment scheduling, transporting clients to meetings and promoting assistance wherever and whenever needed.

Help individuals dealing with mental health and addiction issues by providing individual and group counseling sessions focused on understanding and coping with problems to improve health, quality of life, self esteem, and general wellbeing. Advocate for clients to build support networks and obtain necessary resources. Skilled in program planning and optimization to maximize outreach.

Skills
  • Exemplary communication
  • Family assistance
  • Planning skills
  • Community services information
  • Recovery assistance and support
  • Positive environment facilitation
  • Relationship-building skills
  • Communication abilities
  • Coaching and mentoring
  • Relationship cultivation
  • Care planning
  • Issue resolution abilities
  • Client goal planning
  • Psychiatric and Mental Health Care
  • Safety and risk assessments
  • Tracking client progress
  • Confidential records
Experience
04/2020 to Current Peer Support Specialist Keystone Human Services | Waterford, CT,
  • Learned basic administrative skills and duties to support office needs.
  • Performed site evaluations, customer surveys and team audits.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
  • Ensured that all information related to individuals was kept strictly confidential and private.
  • Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
  • Enhanced counseling services with multifaceted approach incorporating multiple disciplines.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Developed and optimized treatment plans to help clients continue to progress.
  • Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
  • Earned reputation for good attendance and hard work.
  • Handled all delegated tasks, including administrative duties
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
03/2019 to 05/2019 Mortgage Inspector Indian Health Service | Warm Springs, OR,
  • Reviewed historical customer accounts to assess payment compliance and adherence to loan terms.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
    Reviewed historical customer accounts to assess payment compliance and adherence to loan terms.
    Provided excellent service and attention to customers when face-to-face or through phone conversations.
    Improved customer satisfaction by finding creative solutions to problems.
09/2010 to 11/2012 Nutritionist Lineage Logistics | Mansfield, TX,
  • Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
  • Created new recipes based on organic, local food sources and promoted low-fat and low-sodium diets.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Skillfully made sandwiches, specialty items and custom orders to meet guest needs.
  • Washed and sanitized dishes after every use to protect customers.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Monitored and counted food stock and supplies to reorder on time.
  • Cooked and prepared [Type] food items by chopping, dicing and [Action] ingredients.
  • Protected food from spoilage by storing according to safety procedures.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each [Timeframe].
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Re-stocked, organized and arranged service and food stations.
05/2004 to 08/2007 Owner/Operator $1.75 Cleaners | City, STATE,
  • Created business plan, established processes and directed operations to offer quality dry cleaning services[Product or Service] to customers.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Devised and implemented marketing strategies to attract hundreds of new clients during my time as owner.
  • Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
  • Logged all pertinent shift information, including labor and payroll data on time to keep reports current.
  • Calculated net income and adjusted strategies to increase income and bottom-line profits.
  • Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Generated high-quality leads by building strong professional networks.
  • Interfaced directly with over 100 clients regularly to promote business offerings, answer questions and addressing concerns.
  • Spearheaded creation of company branding and marketing materials such as business cards and ad coupons by Valpac[Action].
Education and Training
Expected in 05/1993 High School Diploma | Newcastle High School, Newcastle, OK GPA:
Expected in | Southern Nazarene University, Bethany, OK GPA:
Expected in | Flight Attendance American Airlines Travel Academy, Dallas, TX, GPA:
Certifications
  • Certified Associate in Project Management (CAPM)
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR

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Resume Overview

School Attended

  • Newcastle High School
  • Southern Nazarene University
  • American Airlines Travel Academy

Job Titles Held:

  • Peer Support Specialist
  • Mortgage Inspector
  • Nutritionist
  • Owner/Operator

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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