Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Public Health Educator/Counselor in the Areas of HIV/AIDS, Addiction, Sexually Transmitted Infections, and most recently The Coronavirus (COVID-19). Offering 20 years of experience in education and personal management, within a Client Centered Environment.

Skilled at delivering training classes and informational materials to community members in order to promote health improvements, Prevention and reduce problems with chronic diseases. Proficient in related programs and capable of helping people locate, enroll and take advantage of resources. Compassionate and positive with good interpersonal and conflict management abilities.

  • Oral and written communication
  • Documentation and reporting
  • Goal development
  • Time Management
  • Microsoft proficiency
  • Organized and detail-oriented
  • Resource Advocacy
  • Training & Development
  • Teambuilding
05/2020 to 04/2022
Public Health Advisor/COVID-19 Contact Tracer Aspiranet Bakersfield, CA,
  • Performed Interviews and Investigations for communicable disease control
  • Received processed and tracked patient documentation
  • Answered calls and interacted with Providers/Provider Facilities and Clients to provide information on services provided.
  • Collected and documented necessary information into Supported database programs.
  • Evaluated data to identify and address community-specific health needs.
08/2018 to 03/2020
Peer Navigator Devoted Health Houston, TX,
  • Recruited individuals and built clientele through a variety of methods including community events and promotional materials
  • Explained program offerings and requirements to potential clients and answered related questions
  • Helped individuals connect with program resources for further support and treatment assistance
  • Assisted clients with determining goals, planning steps and reaching treatment objectives
  • Conducted needs' assessments and referred clients to financial, medical, social and community assistance and services
  • Entered client data in a centralized database and maintained up-to-date case records for all clients
  • Registered new patients and created files with detailed personal and medical information.
05/2014 to 10/2017
Community Outreach Specialist Bio-Techne Cambridge, MA,
  • Responsible for conducting outreach and recruitment efforts to identify eligible Health Homes participants and connect them with appropriate staff for services,
  • Provided healthy living and disease management information to specific population groups
  • Collect and maintain clear, reliable, consistent, and complete outreach data of all activities
  • Attended case management team meetings to staff,current clients an provide insight on caseloads
  • Liaised between management, clinical staff and community to achieve organizational goals.
  • Gave presentations at public gatherings, community events and community meetings.
  • Created and delivered community health presentations to deliver at local events, including workshops, seminars and Health fairs.
11/2006 to 09/2007
Program Coordinator Hunts Point Mult-Service Center City, STATE,
  • Responsible for the daily operations and decision making that supports HIV/AIDS Testing/Counseling
  • Responsible for planning, campaigning, educating the community and clients on HIV testing, treatment, STIs, Addiction and Prevention.
  • Responsible to conduct reports of risk assessment in which the reports explained the implications of risky behaviors to clients, program staff and Program Directors
  • Met work plans & goals on time for the development and implementation of the organization's strategies
  • Coordinated, tasked and supervised Program Volunteers to sustain organizational operations and champion organizational/Program mission.
  • Partnered with program management on recommendations, process improvements and corrective action plans.
04/2002 to 10/2005
Discharge Planner/Outreach Specialist Fortune Society City, STATE,
  • Gathered community resources and coordinated referrals to obtain services for formerly incarcerated individuals
  • Collaborated with interdisciplinary team of professionals, as well as clients and families, to determine appropriate treatment options for program participants
  • Supported formerly incarcerated individuals to reintegration into the community, with their families and preparation for their continuum of sentence
  • Guided clients in the development of skills and strategies for dealing with individual challenges once release from prison/jail
  • Arranged for medical, mental health or substance abuse treatment services according to individual needs or court orders
  • Created and maintained accurate and confidential client files according to regulatory mandates.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Education and Training
Expected in
Bachelor of Science: Business Administration
Medgar Evers College of the City University of New York - Brooklyn, NY
Expected in
: HIV/AIDS Peer Certification
AIDS Institute DOHMH - Queens, NY

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School Attended

  • Medgar Evers College of the City University of New York
  • AIDS Institute DOHMH

Job Titles Held:

  • Public Health Advisor/COVID-19 Contact Tracer
  • Peer Navigator
  • Community Outreach Specialist
  • Program Coordinator
  • Discharge Planner/Outreach Specialist


  • Bachelor of Science

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