peer counselor resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Professional with lived experience to assist others in seeking knowledge and experience to include all competencies performed in a manner that aligns with the principles of recovery-orientation, person centered, and relationship focused recovery. Accomplished at fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Currently looking to leverage background and expertise to take next career step as a Peer Counselor with a respected organization that rewards diligence and professionalism. Passionate about patient support and resource advocacy.

  • MS Office
  • Mental health support
  • Problem-solving skills
  • Trauma Informed Support
  • Active Listening
  • Motivational Interviewing
  • Mental Health First Aid
  • Intervention planning
  • Crisis Management
  • Cultural Competency
  • Wrap Plans
  • Lived Experience
  • Harm Reduction
Work History
Peer Engagement Specialist, 02/2021 - Current
Danbury Health Systems Norwalk, CT,
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to services.
  • Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
  • Maintained strict data confidentiality and privacy on all information related to individuals.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety, and physical or substance abuse.
Certified Peer Specialist, 01/2021 - Current
Res-Care, Inc. Westminster, CO,
  • Modeled behaviors, educated patients and motivated change to improving life skills and coping mechanisms.
  • Helped individuals connect with program resources for further support and treatment assistance.
  • Assisted clients with determining goals, planning steps and reaching treatment objectives.
  • Assessed client conditions and updated files using EHR system.
  • Employed skills in crisis intervention to help resolve difficult situations.
  • Utilized social media sites to communicate upcoming initiatives with community.
Peer Counselor, 01/2020 - 07/2020
Bamsi Plympton, MA,
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
  • Transported individuals to medical appointments and support meetings whenever needed.
  • Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Integrated CTI (Critical Time Intervention) program, utilizing peer feedback to boost organization's overall mission and objectives.
  • Researched and provided information pertaining to community resources and appropriate aftercare referrals.
  • Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships.
  • Maintain Strict confidentiality of all participant information.
  • Provided counseling and support.
  • Escorted patients into the community and made engaged as needed.
  • Conducted Covid-19 Screening and assessments.
  • Used appropriate communication skills & ability as related to the client to follow-up with participants through regular phone contact.
  • Attended and participated in supervision, meetings and training sessions, as required.
Peer Counselor, 03/2016 - 12/2019
Bamsi Stoughton, MA,
  • Connected peers to community resources and services.
  • Spoke with youth and at risk groups to expand community engagement and program outreach.
  • Collaborated on program operations with program director, including offering feedback from participants and improvement recommendations.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Educated potential participants on available services and processes to engage in program.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Planned, organized and executed community based events to help clients explore and develop interests and hobbies.
  • Advocated with and for participants to promote access to community services, proactively addressing potential barriers such as transportation, fear, stigma, and communication with others.
  • Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues.
  • Increased program participation by 18%.
Peer Support Specialist (Intern), 01/2016 - 04/2016
Manhattan Psychiatric Center City, STATE,
  • Facilitated peer groups, Assisted consumers, developed wellness recovery and prevention (wrap) plans.
  • Successfully led key projects which increased consumer participation in groups by 23%.
Certification: Casac, Expected in
Samaritan Daytop Village - Bronx, NY,
Status -
  • Continuing education in credentialed alcohol substance abuse counseling
Certified Peer SpecialistCertification #NYCPS-P-3242 : Peer Specialist , Expected in 07/2019
Academy of Peer Services - New York State,
Status -
: Peer Advocacy, Expected in 12/2015
Howie The Harp Peer Advocacy Training Center - New York, NY,
Status -
Diploma: , Expected in 03/2006
State of New York Department of Education - Albany, NY
Status -
Willing to relocate: Anywhere
Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer
  • Certified Peer Specialist
  • Certified Adult Mental Health First Aid
  • Certified Youth Mental Health First Aid

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Resume Overview

School Attended

  • Samaritan Daytop Village
  • Academy of Peer Services
  • Howie The Harp Peer Advocacy Training Center
  • State of New York Department of Education

Job Titles Held:

  • Peer Engagement Specialist
  • Certified Peer Specialist
  • Peer Counselor
  • Peer Counselor
  • Peer Support Specialist (Intern)


  • Certification
  • Certified Peer SpecialistCertification #NYCPS-P-3242
  • Diploma

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