I'm looking for something I can do from home, data entry, phone calls, anything really.
I'm a 35 yer old female whose had many jobs in her lifetime, I truly started working at about 11 with my single mom.
I have learned many skills over the years, and am an extremely fast learner and take my work very seriously.
In the past almost decade, my self-employed business was extremely physical. And the past almost 4 years, I've held down a self employed 1099 job, doing data input and giving out supplies, seeing clients, etc. Not to mention, before that, sometimes I held down 2 to 3 waitressing jobs at one time, going from one straight to the other. Sometimes 8-14 hours a day on my feet.
I was always made the head waitress who trained the new employees, opened, closed, whatever they need me to do. I always did everything at a fast pace while looking like I wasn't because I was always multitasking like a master in my head. Never free time, I never sat still and did nothing, if there was nothing to do, I cleaned, helped other employees, anything I could help with.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks.
Hardworking and reliable at any job I do with strong ability in multi-tasking and quick learning. Just show me once. Offering great customer service, perfectionism and high quality work. Highly organized, proactive and punctual with team-oriented mentality.
- Client Engagement
- Money Management
- Verbal and Written Communication
- Excellent typing skills
- Data Entry
- Relationship Building
- Customer Support
- Work Planning and Prioritization
- Attention to Detail
- Creative Problem Solving
- Reliable and Punctual
- Decision Making
- Result Interpretation
- Customer Interaction
- Proofreading and Editing
- Customer Service
- Computer Skills
- Courteous and Professional
- Data Collection and Analysis
- Public Relations
- Flexible Schedule
- Sales Techniques
- Professional and Mature
- Strong Problem Solver
- People skills
- Flexible
- Relationship building
- Basic Math
- Organization
- Troubleshooting
- Decision-making
- Customer service
- Planning
- Data management
- Regents degree Recipient
City, STATE, 10/2019 - Current
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained positive working relationship with fellow staff and management.
- Developed and deepened customer relationships to cultivate loyal and engaged customer base.
- Collected and coded various documents to prepare for filing, storage and processing.
- Identified support issues and initiated appropriate action to resolve problems.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Contributed to CASJ success by accurately coordinating records, supplies and paperwork.
- Answered phones to help customers with queries and resolve basic concerns.
- Built and maintained relationships with peers and upper management to drive team success.
- Scheduled and confirmed appointments for clients, customers or supervisors.
- Made appointments with potential clients to provide information about CASJ.
- Communicated with customers regarding CASJ processes to maintain satisfaction.
- Contributed to CASJ success by accurately coordinating records, supplies and paperwork.
City, STATE, 08/2013 - Current
- Developed and updated website and social media profile pages to market our strengths.
- Developed strategies for building income, distribution models and customer acquisition plans.
- Identified operational weaknesses and developed improvement plans to correct problems.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Established and maintained successful company atmosphere and built cohesive team environment.
- Brought in anywhere from $800-$2500 in funding a week by building partnerships and sourcing direct investments.
- Represented integrity and professionalism in business, serving as mentor and role model to staff. Which is just my partner and I.
- Formed and sustained strategic relationships with clients.
- Identified client business and operational needs and introduced services to provide solutions.
- Identified and solved complex strategy problems to drive organizational goals.
- Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
- Managed daily operations, client relations and IT.
- Engaged professionally with customers to build rapport and nurture relationships.
- Evaluated development strategy effectiveness and prepared alternative approaches to exceed goals.
- Monitored progress by establishing plans, budgets and measuring results.
- Contributed to organizational initiative to achieve weekly sales, budget and other targeted goals.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Generated reports detailing project information and predictions.
- Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
- Set sales budget for prime costs, loss of goods and controllable items to improve cash flow.
- Elevated resource allocation, accurately controlling expenses.
- Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
- Executed business strategies to boost revenue and penetrate new markets.
City, STATE, 10/2004 - 02/2013
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Calculated charges, issued table checks, and collected payments from customers.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Transported dirty tableware from dining room to dishwashing area for proper cleaning.
- Implemented new POS system and trained staff members on use.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Suggested additional items to customers to increase restaurant sales.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Presented menus to patrons, answered questions about menu items, and made recommendations.
- Provided exceptional service to high volume of daily customers.
- With all my years of waitressing experience, I can now multi-task amazingly well.
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School Attended
- Rocky Point High School
- Suffolk County Community College
- BOCES
Job Titles Held:
- Peer Associate
- Entrepreneur
- Head Waitress
Degrees
- High School Diploma
- Some College (No Degree)
- Completed State Exam
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