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Service-oriented student experienced in teaching and collaborating with students and parents with a passion for mental health and the treatment of mental disorders. Compassionate listener who enjoys offering unique perspectives and useful advice to friends, family and patients. Successful in both team-member and leadership roles, with an emphasis on effective communication and strong professional relationships. Skilled in navigating language barriers and celebrating cultural differences, with limited working proficiency in the Spanish language. Excelled in relevant coursework in areas of Abnormal, Developmental, and Cognitive Psychology, as well as research and statistical analysis.
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City Of Louisville, Ky – Louisville, KY,
- Proposed various scheduling options for over 30 incoming pre-medical students per week to help allocate time for classes, extra work and free time
- Designed and presented PowerPoint presentations to large groups of students, teaching them how to register for classes and navigate their freshman year
- Listened to students' concerns about the transition from high-school to college, and communicated personal experiences and advice to ease their fears and anxieties
Healthcare Services Group – Graham, NC,
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Consistently exceeded daily and weekly goals for new customer rewards program enrollments
Healthcare Services Group – Greenfield, WI,
- Facilitated a positive environment in a locally-owned restaurant well known for friendly service and a cheerful environment
- Built long-lasting interpersonal relationships with a diverse range of clientele, resulting in increased customer loyalty and satisfaction
- Managed full table sections often exceeding five tables at a time, in addition to the preparation of select menu items, assembly and organization of to-go orders, maintenance of fully-stocked POS stations, and upkeep of a clean and safe environment for guests and staff
- Shared knowledge of menu items, providing personalized recommendations as requested to ensure positive guest experiences
Olive Garden – City, STATE,
- Promoted order efficiency and accuracy through clear communication with guests, management, and kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained detailed knowledge of all specials and currently available items to provide guests with informative menu descriptions.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of any apparent waste or refuse.
- Consistently received positive feedback on customer satisfaction surveys, with detailed comments of exemplary service and enjoyable personality
The University of Alabama - Tuscaloosa, AL
- President's List [Fall 2018, Fall 2020, Spring 2021]
- Dean's List [Spring 2019, Fall 2019]
- Received Judith L. Bonner Endowed Scholarship
- Director of Advocacy - UA Habitat for Humanity
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School Attended
- The University of Alabama
Job Titles Held:
- Peer Advisor
- Pharmacy Technician/Cashier Crossover
- Waitress
- Waitress
Degrees
- Bachelor of Science
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