pediatric medical assistant resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Engaging individual committed to providing outstanding customer service and maximizing customer satisfaction. Effective at completing projects and tasks on schedule. Known for performing tasks and job duties quickly and with minimal supervision. Highly organized, proactive and punctual with team-oriented mentality. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Ambitious in advancing personal expertise and company performance.

  • NHA Certified
  • Basic Life Support Training
  • First Aid/ CPR Certified
  • Safety Protocols/Sanitizing Protocols
  • Documentation and Record-keeping
  • Work Ethic
  • EHR Knowledge/Updating Medical Records
  • Examination Preparation
  • Clinical and Operational Judgement
  • Routine Laboratory Testing
  • Vitals Collection and Documentation
  • Diagnostic Testing
  • Critical Thinking/Strong Mathematical Skills
  • Teamwork, Team Management and Relationship Building
  • Customer- and Service-Oriented/ Patient Relations
  • Native Spanish Speaker
Pediatric Medical Assistant, 08/2022 to Current
Yale-New Haven HealthMilford, CT,
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Kept facility stocked with necessary supplies, equipment and instruments, as well as maintained a clean environment.
  • Prepared patient rooms for patient and physician
  • Collected, labeled and stored laboratory specimens properly prior to testing. Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Explained treatment procedures and physicians' instructions.
  • Cleaned and sterilized instruments and disposed of contaminated supplies. Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Performed preliminary physical tests to accurately record results in patient history summary. Conducted Pre-Op visits while obtaining all necessary information and documents.
Department Specialist/Sales Associate, 09/2016 to Current
Furnituremart UsaAberdeen, SD,
  • Engaged customers with proper greetings and by asking decisive questions that would best explain what each needed.
  • Built trusting relationships with customers by making personal connections, expand customer base and retain business.
  • Actively listened and answered customers' questions and addressed problems and complaints to receive to optimal services, in person and via phone.
  • Juggled multiple projects and tasks to ensure high quality, timely delivery and then completed recovery tasks to keep areas clean and neat for maximum productivity.
  • Built and maintained relationships with peers and upper management to drive team success and to achieve group targets.
  • Maintained knowledge of current promotions, store policies, security practices, and also retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Trained and supported new sales representatives. Participated in training events, which boosted knowledge of new trends, competition and methods promoting brand loyalty.
  • Participated and executed new product line launch parties to enhance consumer knowledge and promote company product solutions.
Truck Unloader, 08/2020 to 11/2022
Capstone Logistics LLC.City, STATE,
  • Unloaded pallets from truck with care to avoid damage. Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Checked load-related documentation to promote completeness and accuracy.
  • Conveyed materials to or from storage or work sites to designated area
  • Corrected pallets of damaged or mislabeled products to reduce errors and losses
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk. Identified and moved empty and broken pallets to proper areas.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Adhered to workplace safety standards and OSHA regulations.
Education and Training
Certification: Medical Assisting, Expected in 05/2020 to Orange-Ulster BOCES - Goshen, NY
  • Completed coursework in EKG, Phlebotomy and Administration
  • First Aid, BLS and CPR Training
  • NHA Certification
High School Diploma: , Expected in 06/2018 to Newburgh Free Academy - Newburgh, NY
  • National Honor's Society Member
  • Science Honor's Society Member
  • Ranked in Top 10% of class

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Resume Overview

School Attended

  • Orange-Ulster BOCES
  • Newburgh Free Academy

Job Titles Held:

  • Pediatric Medical Assistant
  • Department Specialist/Sales Associate
  • Truck Unloader


  • Certification
  • High School Diploma

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