Missouri Division of Professional Registration - #20001496568 - 3/2000 - Present
Pharmacy Technician with 26 years of long term care and retail pharmacy experience. Self-starter with extensive knowledge of pharmacy and PBM procedures. To be able to develop my knowledge and abilities to help further the company in its future.
Exceptional patient care and interaction
Excellent telephone etiquette
Drug utilization review
PBM Representative, 07/2013 to CurrentLDI Integrated Pharmacy － Creve Coeur, MO
Communicated directly with doctors' offices, clients, pharmacies or members via telephone, fax and email.
Entered prior authorizations according to clinical pharmacists approval.
Entered overrides for client or member requests. within the guidelines set by plan
Communicated with all customers and staff in a pleasant and professional manner.
Answered incoming calls
Compliance Technician, 02/2010 to 07/2013Omnicare/Interlock Pharmacy － Florissant, MO
Customer Service - answering incoming calls/making outgoing control calls.
Order Entry - entered controls prescriptions/keying necessary excel forms.
Triage - Triage DI Queues for SL1 and other branches.
Entered returned/refused control medications.
Miscellaneous - Filing, Faxing, Auditing
Pharmacy Administrative Assistant, 01/2002 to 01/2010Omnicare/Interlock Pharmacy － Florissant, MO
Maintaining Pharmacy Technicians/RPh Licenses.
Maintaining E-Kits for the Facilities/Nursing Homes.
Processed Payroll and maintain attendance logs.
Maintaining BNDD Licensure.
Med Room Inspections at the facilities.
Answering/routing phones calls from the main switchboard.
Order Entry Technician, 02/1991 to 02/2002Omnicare/Interlock Pharmacy － Florissant, MO
Entered new patient profiles and prescriptions into medication input software system.
Answer phones/Customer Service.Communicated directly with doctors' offices via telephone, fax and email.
Maintain patients labs/blood work dispensing Clozaril/Fozaclo.
Billing Clerk, 10/1990 to 01/1991Interlock Pharmacy － Westport, MO
Ran monthly statements for set facilities.
Verified patients responsible party information.
Auditing, Customer Service, Faxing, Filing, excel, word, PBM, Order Entry, Payroll, answering main switchboard, Answer phones, Triage