Payroll Representative resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic professional with an accomplished background in Accounting and Business Development. Strong leadership competencies; consistently delivers on services vision, strategy and team building. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in management and payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.

  • Business administration
  • Project Management
  • Payroll administration
  • Integrated accounting systems
  • Telephone and email etiquette
  • Client Account Management
  • Collaborative team member.
  • Persuasive and diplomatic communicator
  • Verbal and written communication
  • Deadline and goals oriented
  • Responsible, trustworthy, and dedicated professional
  • Proficient in Ultipro, Kronos, Applicant Tracking System (Ultra Staff), ABD, ADP, Quickbooks, Tax Submission Systems, SaxTax, EFTPS, Livecycle,
  • Microsoft and Adobe suites, WordPress, Weebly, Godaddy
Work History
Payroll Representative, 03/2018 to Current
Carrols Restaurant Group, Inc.Hayti, MO,
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Calculated payroll deductions by accurately using diverse payroll software and processed payroll to meet preset requirements.
  • Managed multi-state payroll calculations, data entry, and processing for multi-accounts to comply with predetermined company guidelines on a bi-weekly, Semi-Monthly, and monthly basis.
  • Manage new hire prorations, retro pay, bonuses, and other benefit incentives.
  • Documented and processed all auto garnishments including student loans, child support orders, and tax levies.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Prepare Overpayment Calculations and documentation for repayment, coordinating with HR dept, Legal and employee.
  • Process employee termination, prorations, and PTO payout.
  • Manage employees leave of absence, PTO exempt and PTO-nonexempt.
  • Prepare employees’ STD and LTD benefit payments for tax purposes.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Operations Manager, 10/2016 to 02/2018
Merck & Co., Inc.Lenexa, KS,
  • Oversaw day-to-day operations, including supervising a 20-person team across 2 sites.
  • Personnel management including hiring, orientation, training, and terminations of employment.
  • Provided primary customer support to internal and external customer in a fast-paced environment, while managing the customers transportation needs.
  • Prepare the company’s disclosure and policies and procedures.
  • Reviewed technical documentation to complete equipment upgrades, maintenance, repair.
  • Managed employee scheduling, payroll processing, data collection, auditing, and timesheet approval through the Deputy Application to maximize project outcomes.
  • Implement, enforced, and optimized workflow changes and internal controls to maintain efficiency, effectiveness, and responsiveness to demands to ensure compliance, following policies, federal laws, and regulations.
  • Lead audits of contractor documentations, form W9, training acknowledgment forms, contracts, disclosure forms.
  • Verified compliance with best business practices throughout organization.
  • Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.
  • Positively interacted with all personnel, including drivers, upper management and shop department, which helped improve overall communication.
Payroll Administrator, 09/1997 to 09/2016
Allegiant AirSanta Maria, CA,
  • Responsible for the full payroll cycle including taxes such as: Payroll Quarterly and Year End Processing: Payroll Taxes forms: 940, 941, 941X, RT-6, Payroll reconciliation using a excel spread sheet, Reconciliation of tax deposits for the IRS, resolve payroll discrepancies.
  • Provided human resources, employment verifications, respond to unemployment claims, child support and garnishments, and benefit information.
  • Recruiting and HR Generalist activities such as: sourcing, screening, interviewing, check references, offer onboarding and company policies and procedures.
  • Formatted tax reports to be used in conjunction with the Ultra staff program.
  • Generate 1099’s 1099-int, W-2, W-3, 401k reports, Worker Compensation audits.
  • Supervise a staff of eight recruiters, two salespeople, and one accounting assistant.
  • Reviewing employees’ weekly accomplishment logs, make recommendations to improve and give credit or rewards for overachievements.
  • Prepare a yearly company budget, forecasting and give CEO recommendations to control cost.
  • Re-designing the business operation, including staffing services, policies, and procedures.
  • The collection and allocation of employee timesheets, job orders, invoices, and the automation of the processes.
  • Responsible for creating and auditing various payroll reports including, but not limited to 401k, leaves of absence, and all employee benefits.
B.S: Hospitality Management, Expected in
Nova Southeastern University - Davie, FL
UF Continuing Education Certification Bail Bond Agent: , Expected in
. - ,
Certificate in Criminal Justice: , Expected in
Miami Dade Community College - ,

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Resume Overview

School Attended

  • Nova Southeastern University
  • .
  • Miami Dade Community College

Job Titles Held:

  • Payroll Representative
  • Operations Manager
  • Payroll Administrator


  • B.S
  • UF Continuing Education Certification Bail Bond Agent
  • Certificate in Criminal Justice

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