payroll clerk office assistant resume example with 7+ years of experience
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Summary
Detail-oriented Payroll Clerk offering 2 years' experience in the accounting industry. Outstanding management, communication and organizational skills. Strong data entry and clerical abilities.
Patient-focused [Job Title] equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Skills
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Experience
05/2022 to Current
Payroll Clerk/Office Assistant Spruce Finance – Houston, TX,
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Managed payroll for temporary, hourly and salaried employees.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Protected payroll operations and maintained employee confidence by keeping information private.
- Investigated and addressed payroll discrepancies, liaising between staff and administrative team to expedite error resolution.
- Secured personal and payroll information in compliance with federal regulations.
- Calculated employee leave time by comparing available hours against listed hours.
- Enforced payroll-related policies, procedures and regulations to adhere to changing company and governmental standards.
- Managed payroll and time and attendance systems.
- Tracked employee vacation, personal and sick leave earnings and use.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Maintained records management system to process personnel information and produce reports.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Recruited, hired and trained new medical and facility staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
08/2019 to 03/2022
Debt Collector Comprehensive Pharmacy Services – Carolina, PR,
- Located and notified customers of delinquent accounts by mail, telephone or personal visits to solicit payment.
- Answered customer questions regarding account discrepancies or problems.
- Accepted and processed customer payments and applied toward account balances.
09/2015 to 08/2019
Pharmacy Clerk Super One Foods – City, STATE,
- Restocked shelves and prepared expired drugs for return.
- Supported pharmacist in preparing daily prescriptions.
- Answered customer questions about prescribed and OTC medications.
- Assisted customers with questions regarding side-effects for various types of medications.
- Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
- Communicated with insurance companies for billing purposes.
- Handled over [Number] customer accounts daily in pharmacy., maintaining accuracy to prevent data errors.
- Greeted customers to determine wants or needs.
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Built and maintained productive relationships with employees.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Assisted pharmacist in daily operations tasks and administrative tasks.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Counted and balanced cashier drawers.
- Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
- Responded to customer issues to provide immediate resolution and improve retention.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Scanned items and checked pricing on cash register for accuracy.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Answered [Number] telephone calls in average [Timeframe] and assisted customers by directing calls to appropriate personnel.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Education and Training
Expected in 05/1996 to
High School Diploma:
White Hall High School - White Hall, AR
White Hall High School - White Hall, AR
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Resume Overview
School Attended
- White Hall High School
Job Titles Held:
- Payroll Clerk/Office Assistant
- Debt Collector
- Pharmacy Clerk
Degrees
- High School Diploma
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