Payroll Clerk resume example with 14 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Results-oriented individual with 19- year background in Management, Leadership, upper level Administrative duties, Payroll, Human Resources, Employee Development, Bookkeeping, Managing workloads and monitoring outputs. Exceptionally disciplined and driven individual possessing great communication skills. Talented at adapting to change and mastering new skills quickly. Seeking job as an Assistant Business Manager.
Skills
Leadership
Operations Management
Operational Improvement
Process Improvement
Training / Development
Conflict Resolution
HR
Team Building
MS Office
Regulatory Compliance
Budgeting
Staff Management
Education
Eastern New Mexico UniversityPortales, NMExpected in 12/2021 ā āBachelor of Arts:University Studies - GPA:
Course work in Business Administrations - 94 credit hours total, 3.07 GPA
Mesalands Community CollegeTucumcari, NMExpected in 12/2019 ā āAssociate of Arts:University Studies - GPA:
Coursework in Business Administration, 3.17 GPA
Work History
Erewhon Market - Payroll Clerk Los Angeles, CA, 02/2017 - 01/2021
Process new hire paperwork and documents
Process wage garnishments and child support
Manage payroll processing for up to 130 employees
Process payroll and calculated deductions by accurately using Incode10 to secure payments
Improve payroll processes for efficiency
Work with Finance to ensure department budget goals are met
Independently maintain 100% accuracy in transferring correct data from payroll software into ACH banking system
Manage benefit withholding, federal and state payroll tax deposits and returns
Manage and maintain employee files to ensure audit results are stellar
Reconcile benefits and retirement benefits
Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave
Maintained employee privacy and protected payroll operations by keeping all information confidential
Benefits Administration
Accounts Payable
Horizon Bank - Personal Banker Syracuse, IN, 08/2015 - 08/2016
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions
Rapidly and efficiently prepared customer and ATM cash and change orders
Maintained balancing record with 100% rate of accuracy
Upheld strict financial controls by keeping funds secure and accurately transferring monies
Coordinated daily cash reconciliation in high-volume location
Processed quarterly vault and ATM audits with zero error rate
Executed customer transactions, including deposits, withdrawals, money orders and checks
Tak Communications, Inc. - Associate Broker /Office Manager Lakewood, CO, 07/2013 - 05/2015
Sold 7 properties in 12 months
Negotiated, facilitated and managed real estate transactions
Managed marketing initiative for self and Broker
Reconciled accounts, managed audits and updated financial records with remarkable accuracy
Communicated with customers to identify and resolve outstanding payments
Completed and mailed bills, contracts, policies, invoices and checks
Tracked expenses and income for real estate and ranch businesses while organizing and maintaining bank statements for five checking accounts
Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
Obtained agreements from property owners to place properties for sale with real estate firms.
Property Management
Bookkeeping Multi Million Dollar Ranch Accounts
Handled all incoming business and client requests for information
Drafted professional memos, letters and marketing brochures to support business objectives and growth
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Supported Broker through personal document management, calendar organization and collateral preparation for meetings
GC Services - Operations Manager City, STATE, 04/2006 - 07/2013
Operations Manager for 85 seat call center generating 2.3 million in revenue
Project provided bilingual client services to financial institution consisting of 250 retail banks
Collaborate with Human Resources, Traffic Analyst, Payroll to maximize profit
Provide leadership training to over 40 supervisors and upper management
Team maintained less than 5% attrition, 90% quality, 95% productivity
Facilitate Project startup
Maintained excellent client relations
Reduced personnel turnover by developing and implementing performance improvement planning
Trained supervisors on performance metric management and consumer behavior identification
Identified and corrected software system issue with incoming call volume, saving company $10,000 in contractor fees
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Evaluated upcoming program plans to forecast expected resource needs.
Implemented policies and standard operating procedures for continuous improvement.
Staff Developmental Specialist
Accomplishments
City of Tucumcari Manager's Award - Distinguished Service To the Citizens of Tucumcari by making the payroll process more efficient, assisting finance in matching the general ledger by reconciling benefits, taxes, retirement, and assisting department heads in meeting the allocated salary budgeted, per department for the year .Also, one of five recipients of the Most Valuable Team Award for 2019.
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