payroll clerk resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

I am a detail oriented Payroll Clerk possessing exceptional communication skills and eagerness to learn! A creative problem solver with 16 year background in administering payroll processing for 250+ employees while following defined procedures. Expertise in time clock management and human resource based problem solving.

I am quality-driven with proven record of excellent job performance. Capable of managing projects at each stage with diligent and attentive approach, carefully checking details and testing assumptions. Skilled in training junior personnel in principles and practices.

I am organized, accurate, detail-orientated and personable. I strive to consistently provide exceptional problem-solving abilities as well as numerical accuracy.

I seek to maintain a position that offers long term job stability with professional challenges that utilize my interpersonal skills, excellent time management and problem-solving skills.

  • Data Compiling and Verification
  • Benefits Administration
  • Math Skills
  • Direct Deposit Processing
  • Discrepancy Reconciliation
  • Rate Changes
  • Administering Payroll
  • Data Recording
  • Investigating Discrepancies
  • Kronos Workforce Payroll
  • Payroll Computation
  • Biweekly Payroll Management
  • Automated and Manual Check Processing
  • Excel Proficiency
  • Payroll Software Proficiency
  • Pay Adjustments
  • Computer Competency
  • Checking Time Cards
  • Logical and Reasonable
  • Problem Detection
  • Reviewing Data
  • Employee File Maintenance
  • Typing and 10-Key Entry
  • Time Tracking and Review
  • Vacation and Sick Leave Tracking
  • Wages and Deduction Calculation
  • Payroll and Benefits Administration
  • Termination Processing
  • Mathematical Accuracy
  • Examining Information
  • Employee Timesheet Processing
  • Employee Performance Evaluations
  • Office Supplies and Inventory
  • Stress Tolerance
  • Outgoing Phone Calls
  • Confidential Records Management
  • Process Monitoring
  • Period-End Reporting
  • Unemployment Liabilities
  • Customer Care
  • E-Mail and Telephone Communication
  • Remote Conferencing
  • Paperwork Processing
  • Initiative and Self-Control
  • Timecard Management
  • Legal Compliance
  • Kronos Timekeeping
  • Drug Screening
  • Monthly Reconciliations
  • Statistical Analysis and Reporting
  • Providing Feedback
  • Dependable and Adaptable
  • Best Practices and Standards
  • Filing
  • Data Integrity
  • Concentration and Speed
Work History
Payroll Clerk, 06/2006 to Current
Group Delphi, Inc.Alameda, CA,
  • Maintained payroll information by calculating, collecting and entering data.
  • Processed new hire paperwork and prepared documents using the Cadient system.
  • Verified timekeeping records and handled any discrepancies with employees and management.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Updated employee files with new details such as changes in address or salary levels.
  • Onboarded all new hires with 4 hour orientation classes. Set up and maintain all personnel and medical files.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Researched and resolved time discrepancies.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wages, positions, or departments within the warehouse.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus extra checks, vacation, termination and garnishments using Workforce Central, Kronos, HRIS and SAP payroll systems.
  • Processed payroll on regular basis for more than 260 employees within the Kansas City warehouse.
  • Processed employee W-9 and I-9 forms and managed benefits and leave time. E-verify for new employees.
  • Checked accrued hours against listed hours for leave time. Tracked FMLA and accommodation day usage.
  • Tracked attendance for all employees in the warehouse. Ensure policy is followed in accordance to Company Policy. Notify management of violations and discrepancies.
  • Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce Employee Counseling notices, Termination/Resignation paperwork, leave of absence letters, salary changes, employee information changes, among many other types of documents.
  • Proficient in creating Excel spreadsheets to track, monitor and report trends, spending, payroll numbers, etc.
  • Facilitated workers compensation claims, working with third party insurance adjuster to provide timely Information to handle claims.
  • Completed unemployment claims and subpoena or legal requests per company policy.
  • Calculated payroll deductions by accurately using Workforce Central and processed payroll to meet preset requirements.
  • Updated employee banking records when it was necessary. Once company switched to Employee Self Service system, ensured new and current employees were trained to make their own changes.
  • Calculated salary rate changes, retroactive adjustments, overtime, bonus, vacation, termination using Kronos and SAP payroll systems.
  • Adjusted employee tax status along with information regarding withholding prior to Employee Self Service system rolling out.
  • Managed payroll data entry and processing for over 250 employees to comply with predetermined company guidelines.
  • Initiated direct deposits and prepared manual checks for 260 employees within the Kansas City warehouse as necessary. Missing wages, payroll advances, employee reimbursements.
  • Answered phones, provided customer service to members and vendors. Assist with general merchandise questions, policy questions.
Bakery Manager, 10/2003 to 06/2006
SprinklesLos Angeles, CA,
  • Maintained cleanliness and hygiene in bakery premises.
  • Managed all baking operations professionally and handled all problems confidently.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Maintained and controlled inventory of baked goods.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Established performance goals and empowered bakers to exceed targets. Multitasking to be as efficient and effective as possible.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper baking procedures as well as safety regulations and productivity strategies.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Handled escalated member concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained bakery cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Motivated staff to perform at peak efficiency and quality.
  • Enhanced business productivity by training employees on best practices and protocols.
Bakery Supervisor , 07/2002 to 10/2003
Whole FoodsKailua, HI,
  • Assisted Bakery Manager with inventory control and ordered supplies on monthly basis.
  • Oversaw bakery department in manager’s absence, supervised staff and delegated daily tasks.
  • Ensured proper procedures for waste management, sanitation, food handling, and safety were followed.
  • Completed yearly performance reviews for bakery employees.
  • Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
  • Greeted members, answered questions, and provided great customer experiences.
  • Performed opening and closing duties for department.
  • Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
  • Maintained cleanliness and hygiene in bakery premises.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Trained new bakery staff on company policies and systems to maximize job satisfaction, expertise and team performance.
Baker, 10/2001 to 07/2002
EpicRedwood City, CA,
  • Complied with health and safety codes to protect staff and customers.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Filled out inventory and production sheets and informed head baker of stock levels.
  • Set heat and humidity temperatures for proof box.
  • Cleaned and maintained kitchen equipment and oven.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
AA: Teacher Education, Multiple Levels, Expected in 05/1999 to Mt San Jacinto College - San Jacinto, CA
: Education, Psychology, Journalism, Spanish , Expected in 08/1996 to University of Central Missouri - Warrensburg, MO
  • Member of Alpha Phi sorority
  • Received Academic Scholarship

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Resume Overview

School Attended

  • Mt San Jacinto College
  • University of Central Missouri

Job Titles Held:

  • Payroll Clerk
  • Bakery Manager
  • Bakery Supervisor
  • Baker


  • AA

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