Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Enthusiastic Assistant Manager offers over 10+ years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about retail operations and best practices to maintain effective operational output. Multi-talented Manager with 10+ years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

  • Sales monitoring
  • Product and service knowledge
  • Time Management
  • Staff training and development
Payroll Assistant, 03/2015 to Current
Cellular SalesEast Greenbush, NY,
  • Established employee payroll files and updated existing files with new information.
  • Verified available hours against listed amounts when calculating leave time.
  • Managed payroll for over several hourly and salaried employees.
  • Identified, researched and resolved issues with hours worked.
  • Efficiently handled any payroll discrepancies with employees.
  • Determined payroll liabilities by calculating employee federal and state income, social security taxes and employer's social security, unemployment and workers compensation payments.
  • Changed employee tax status and withholding information as necessary.
In Home Health , 02/2014 to 06/2015
EverevePhoenix, AZ,
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Assistant Manager, 04/2004 to 02/2010
Eastern Mountain SportsPortsmouth, NH,
  • Planned and prepared workflow schedules, delegating tasks for a 4-member team.
  • Trained team of 4 to deliver outstanding customer service, boosting customer satisfaction ratings 100%.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Completed inventory audits to identify losses and project demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Delegated daily tasks to team members to optimize group productivity.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Supported sales management initiatives to optimize business development.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Assisted [Job title] in evaluating employee performance and cultivating improvement initiatives.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Developed and implemented performance improvement programs, resulting in 75% increase in efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Floor Supervisor, 03/2003 to 04/2004
Bible Factory OutletCity, STATE,
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Collaborated with leadership to determine needs and devise improvement plans to reach strategic targets.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Achieved sales goals and business objectives by motivating staff and promoting best product for consumer.
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings 100%.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
Education and Training
High School Diploma: , Expected in
McIntosh Co Academy - Darien, Ga,
  • Exceeded sales goals by an average of 50% in 1 year.
  • Led team to achieve monthly bonuses, earning recognition from upper management and financial reward.

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  • McIntosh Co Academy

Job Titles Held:

  • Payroll Assistant
  • In Home Health
  • Assistant Manager
  • Floor Supervisor


  • High School Diploma

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