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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Efficient Payroll Administrator knowledgeable about managing payroll for up to 11,000 employees each period. With key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and project management. Ready to bring 10+ years of progressive experience to a new permanent role. Being accountable and responsible for all aspects of quality service for employees. Outstanding organizational skills and the ability to learn new systems and working well with deadlines. Strong track record of effective leadership, collaborative teamwork and articulate communication.

Skills
  • Proficient in Windows, Outlook, Microsoft Office, Siebel CRM
  • Payroll systems: Enterprise/ Probusiness, Ceridian,
    Intelliconnect (The Complete Guide to Federal and State Garnishments)
  • Interpersonal and Written/Verbal Communication
  • Collaborative team member
  • HR Support
  • Payroll Auditing
  • Workday implementation
  • Kaba time tracking
  • VDOS time tracking
Education
University of Phoenix Phoenix, AZ, Expected in 05/2015 Associate of Art : Accounting - GPA :
Hephzibah Comprehensive High School Hephzibah, GA, Expected in 06/2002 High School Diploma : - GPA :

Graduated with honors. Received accolades for completing 3 years of a foreign language.

Certifications

Fundamental of Payroll Certificate (FPC)

Accomplishments
  • Consistently received positive performance reviews.
  • Implemented web-based human resources and time sheet system to minimize errors and cost while improving payroll efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 4 staff members.
  • Collaborated with team of 10 in the development of Emergency Response Team.
  • Resolved product issue through consumer testing.
Work History
Alberici - Payroll Administrator
Southfield, MI, 08/2013 - Current
  • Processing routine payroll functions for over 1,000 locations.
  • Responsible for seamlessly coordinating payroll processes with managers, field and corporate staff for 4 different pay cycles and 3 different time tracking systems (VDOS,KABA, Wynne).
  • Managed payroll data entry and processing for 23,000 employees to comply with predetermined company guidelines.
  • Project Management (emergency response team; WD testing)
  • Assisted with acquisitions of other companies; facilitated onboarding processing and training.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, Union and various employee deductions.
  • Reconciled year end tax / W2 adjustments, account payable/disbursements.
  • Collaborated with human resources personnel to accurately and efficiently track leave time and benefits.
  • Developed and maintained internal control processes, standard operation procedures, identification of areas to improve internal controls and implementation of policy change.
  • Documented and processed all garnishments for bankruptcies, student loans and child support orders.
  • Collaborated with HRIS to remedy system problems to achieve timely employee payments.
  • Maintained consistent knowledge of multi-state and local tax regulations.
  • Pulled internal reports as requested (salaries, bonuses, hours worked).
  • Processed voids and reissues; responsible for ordering and maintaining 3rd party deposits and shipping of payroll checks.
  • Prepared reports to substantiate individual transactions prior to settlement.
  • In 2015 assisted with conversion from Ceridian and implementation of Workday.
  • Supported payroll supervisor in all departmental payroll operations by assisting with both internal and external audits relating to processing of payroll, union contract, prevailing wage jobs, pay group changes and termination actions.
ADP - Payroll Specialist 2/Auditor/Trainer
City, STATE, 04/2008 - 06/2013
  • Responsible for timely and accurate processing, data entry and related processes for COS client, including special projects and quarter and year end audits.
  • Performs basic analysis & research related to payroll processing.
  • Interpretation of all state orders related to garnishments/ wage deductions.
  • Handled customer service inbound/ outbound calls.
  • Responsible for auditing 400+ clients garnishment orders in multiple payroll platforms.
  • Manage/maintain queue organization.
  • International and US associates by creating Standard Operation Procedure manuals, conducted presentations and training sessions.
Target - Customer Service Trainer/Team Lead
City, STATE, 08/2005 - 04/2008
  • Train numerous associates on store policies and procedures while working customer service and return station.
  • Conduct interviews for prospect employees.
  • Accept payments on account and open new accounts; Complete transactions and returns.
  • Answer multiple incoming phone calls, return phone calls to customers about inquiries about items.
  • Resolve customer related issues store policies and procedures.

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Resume Overview

School Attended

  • University of Phoenix
  • Hephzibah Comprehensive High School

Job Titles Held:

  • Payroll Administrator
  • Payroll Specialist 2/Auditor/Trainer
  • Customer Service Trainer/Team Lead

Degrees

  • Associate of Art
  • High School Diploma

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