Focused customer service professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Also an efficient Payroll Administrator knowledgeable about managing payroll for up to 130 employees each period. Adept at reviewing and correcting records, processing payments and funding accounts. Expertise in QuickBooks use, timekeeping maintenance and industry audits. Skilled at training and mentoring team members to maximize productivity, reduce errors and increase satisfaction. Good relationship-building, communication and planning skills.
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