Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Results-oriented with the ability to handle payroll, human resources and administrative and accounting functions. Broad knowledge base relating to employment / wage and hour law compliance and payroll. Excellent customer service and leadership abilities. Excel at learning quickly and sharing knowledge among team. Skilled at prioritizing tasks to ensure timely delivery and completion. Take initiative to provide support where needed.


Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook) I Adobe Acrobat I Deltek Time & Expense I Deltek Costpoint I Accero Payroll Software I Cognos I Banner Finance Software I Oracle Discoverer I Nolij Web Scanning.

Payroll Administrator, 09/2012 - Current
Alert360 Stafford, TX,
  • Process bi weekly payroll with team that services 8,000+ employees in various states and countries for multiple companies. Proof and verify time cards for accuracy, code and enter the computations and labor distribution into the time card entry system, balance the time card batch input to the payroll transactions used in the calculation process; perform operational jobs on the payroll transmittal and ensure the accuracy of each job through the calculation stage of the payroll process.
  • Responsible for printing and mailing checks and direct deposit pay advices to designated site or address.
  • Process and maintain garnishment notices for 3 Cubic owned companies, calculate deduction amounts, prepare remittance checks and mail to agency, notify employee via correspondence and maintain contact with employee, creditor or law enforcement agency on status of garnishment.
  • Inform employees of payroll processing errors if they occur and respond to employee inquiries.
  • Assist Sr.Payroll Administrator at fiscal year-end with all collective bargaining agreement changes, such as rate, health & welfare, PTO/Sick and Vacation accrual rates.
  • Complete verification of employment forms, unemployment benefit audits, and other similar forms as required.
  • Run reports to compile and analyze data for various audits for all Cubic owned companies, such as Worker's Compensation, Overseas Wages, DCAA, and SOX creating Excel worksheets that include utilizing Pivot Tables and the Vlookup function.
  • Run reports to compile and reconcile data for two Cubic owned companies on hourly employees for Health & Welfare benefits.
  • Train and coordinate with other Payroll Administrators to perform the following audits: DCAA and SOX.
  • Create written work flow payroll processing documentation for one of Cubic's timekeeping systems and trained new Payroll Administrators.
  • Maintain filing & payment of the biweekly and monthly federal and state withholding taxes and quarterly unemployment taxes.
Payroll Technician I, 08/2008 - 09/2012
City Of Oceanside City Hall - 300 North Coast Highway - Oceanside, CA,
  • Executed payroll functions, data entry, and report generation involving the Banner system.
  • Assisted Foundation staff in person, over the telephone and through email with various inquiries such as address changes, W-4 changes, direct deposits and payroll redistributions.
  • Completed EDD benefit audit forms quarterly.
  • Completed employment verifications on a daily basis.
  • Scanned all payroll documents into Nolij Web.
  • Processed payroll on a semi-monthly basis for over 2,000 employees in an accurate and timely manner, to include time sheets, retroactive payments, salary adjustments and special payments.
  • Processed manual checks as needed.
  • Managed all employee wage garnishments, including child support in and out of state, and levies through the Banner system reports and Excel spreadsheets.
  • Filed the semi-monthly payroll and the Federal and California state taxes.
  • Managed and balanced the out of state withholding and unemployment taxes for employees working out of state through Banner system reports and Excel spreadsheets.
  • Reviewed, analyzed and resolved issues related to payroll processing.
  • Provided a high level of customer service to both internal and external customers to include analyzing, researching and resolving issues while maintaining positive customer relationships.
  • Utilized well developed communication skills to handle various payroll functions.
  • Created and updated payroll processing procedures manual on a regular basis.
  • Participated in the system testing of payroll processing with system upgrades to ensure accuracy.
  • Assisted Procurement Card Administrator with maintenance of cardholders and new card setup.
Administrative Support Assistant I / Lead, 08/2006 - 08/2008
New York Institute Of Technology New York, NY,
  • Handled various aspects of financial management, general ledger activity, cash management, and accounting.
  • Supported the Finance and Accounting department staff.
  • Played a key role in setting up and managing Banner hierarchies including fund, organization, account, program, and agency codes.
  • Coordinated and assisted in the daily audit of outgoing checks and invoices for appropriate signature levels, amounts, and backup documentation.
  • Generated Banner and Discoverer reports to audit and reconcile accounts receivable balances.
  • Scanned all Finance and Accounting and Accounts Payable documents into Nolij Web.
  • Spearheaded the development of training manuals.
  • Trained incoming student workers.
  • Identified and resolved discrepancies.
  • Provided support with Banner upgrade system testing and fiscal year-end system testing.
Payroll Technician Trainee, 08/2005 - 08/2006
San Diego State University Research Foundation City, STATE,
  • Executed personnel administration, data entry, and report generation functions involving the Banner human resources system. Assisted employees with inquiries, address changes, and W-4 changes.
  • Completed EDD benefit audit forms.
  • Provided high level of support to human resources functions.
  • Utilized well-developed communication skills to handle various payroll functions.
Office Assistant, 04/2004 - 08/2005
San Diego State University Research Foundation City, STATE,
  • Supported administrative and clJessical functions on a daily basis.
  • Participated in data entry involving cash receipts, journal vouchers, purchase requisitions and fixed assets.
  • Audited daily outgoing checks and invoices for appropriate signature levels, amounts, and documentation.
  • Performed accounting and financial management tasks efficiently.
  • Ensured the accuracy and integrity of all financial transactions.
  • Assisted Risk Manager with development of spreadsheets for tracking purposes.
Bachelor of Science: Business Management, Expected in 2005
University of Phoenix - San Diego, CA

Coursework in Human Resources Management, Employment Law, Finance and Accounting, Business Ethics, Statistics, and Marketing.

: Paralegal Studies, Expected in 2013
University of San Diego - San Diego, CA

Coursework included Civil Litigation, Introduction to Business Entities, Administrative Law, Corporations, Legal Research and Computers in the Legal Field.

: Preparing for Year End 2015 and 2016, Expected in 2015
AmJessican Payroll Association - San Diego, CA
: Payroll Law, Expected in 2011
Fred Pryor Seminar - San Diego, CA

Coursework included Employee vs. Independent Contractor, Exempt Employee vs. Non-Exempt employee.

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School Attended

  • University of Phoenix
  • University of San Diego
  • AmJessican Payroll Association
  • Fred Pryor Seminar

Job Titles Held:

  • Payroll Administrator
  • Payroll Technician I
  • Administrative Support Assistant I / Lead
  • Payroll Technician Trainee
  • Office Assistant


  • Bachelor of Science

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