Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Accuracy-driven individual proficient in high volume payroll processing pursuing a new professional challenge offering years of experience and skills to contribute to the growth and success of an organization.

  • Confidential Record Keeping
  • Bilingual English/Spanish
  • Paylocity Software
  • Paychex Software
  • Time and Attendance Software
  • Microsoft Word
  • Excel
  • Outlook
  • PowerPoint
Payroll Administrator, 11/2015 to 11/2020
Alert360San Antonio, TX,
  • Onboarded new employees in time reporting and payroll systems.
  • Processed rehires, transfers, terminations, garnishments, withholdings, and other special deductions.
  • Prepared, processed, and managed payroll for over 900 employees in multiple locations in California and Arizona in a weekly basis.
  • Corrected payroll transactions by voiding checks and issuing stop payment orders.
  • Entered and processed manual and off cycle checks.
  • Handled the administration of the electronic timekeeping system and adjusted exceptions if needed.
  • Reviewed and ensured the accuracy of approved timesheets.
  • Used Paylocity software to process, review, audit, and transmit pay for exempt and non-exempt employees.
  • Processed time off request (PTO) and sick leave pay under the Families First Coronavirus Response Act (FFCRA).
  • Worked with HR staff to accurately track and update paid time off.
  • Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
  • Performed customer service functions by answering employees requests and questions and referring employees to contact the appropriate departments and representatives.
  • Assisted in resolving any payroll issues.
  • Calculated, tracked, applied, and filed wage garnishments.
  • Generated reports for each weekly payroll cycle as well as monthly, quarterly, and yearly documents.
  • Prepared and distributed detailed reports to various departments to ensure proper flow and maintenance of employee data including overtime, head count, and employee's benefits deductions.
  • Distributed, packaged, and labeled paychecks and vouchers as per the different departments and locations.
  • Helped with benefits open enrollment and other tasks needed in Human Resources department.
Administrative Office Manager, 05/2010 to 09/2015
The Mentor NetworkRockville, MD,
  • Processed bi-weekly payroll using Paychex software.
  • Processed onboarding paperwork for new hires and rehires.
  • Directed and oversaw office personnel activities.
  • Recruited, trained and evaluated administrative staff.
  • Handled sensitive and confidential employee information with complete discretion.
  • Prepared employee separation notices and conducted exit interviews.
  • Processed employee status changes, keeping human resources systems and employee records up to date.
  • Gathered information on incident reports, called in and followed up on Workers' Compensation claims.
  • Managed petty cash and tracked cash transactions.
  • Checked and controlled office supply inventory.
  • Entered, sent, confirmed purchase orders to vendors, and sent packing slips to accounts payables once material was received to process for payment.
  • Answered incoming phone calls and front desk reception.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Assistant to the general manager and vice president of the company.
  • Verified data and processed incoming checks.
  • Entered and processed sales orders.
  • Provided customer service in terms of quotes, providing order status, and assistance with claims.
  • Offered product and service consultations to customers.
  • Assisted teammates with sales-processing tasks to meet monthly sales goals.
  • Organized and kept tracked of material certification.
  • Prepared and organized paperwork for the California Department of Transportation (CalTrans) inspections.
  • Contacted shipping companies for quotes and set up pickup, contacted customers for will call shipments, created bills of lading, packing slips, labels, and tracked lost and/or delayed packages.
  • Received incoming inventory paperwork and updated material spreadsheets.
  • Assisted with inventory control, reconciled yearly physical inventory, and updated material locations, and new dimensions in company system.
  • Followed up with production team on orders.
  • Filled out nonconforming reports for rejected material.
Administrative Assistant, 06/2006 to 09/2008
QualtekTualatin, OR,
  • Created, organized, and maintained company files.
  • Composed official letters, faxes, and memorandums.
  • Handled outgoing shipments and set up appointments via various shipping services, prepared export papers for out of the country shipments.
  • Assisted customers request and problem solved in a professional and efficient manner.
  • Accounts receivables and payables, and negotiations of past due accounts.
  • Efficiently managed, transferred, and tracked multiple calls, and related messages to the appropriate party.
  • Data entry on sales orders and invoices.
  • Processed Return Merchandise Authorizations (RMA's).
  • Made price quotes for customers.
Education and Training
: Business Office Administration, Expected in
UEI College - Huntington Park, CA,
: General Studies, Expected in
Cerritos College - Norwalk, CA

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  • Cerritos College

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