PATIENTCARE TECH Resume Example Parkland Health & Hospital System

PATIENTCARE TECH

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Experience

Parkland Health & Hospital System - PATIENTCARE TECHDallas, TX07/2019 - 06/2020

Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Greeted customers warmly and responded to requests for information.
Redeemed coupons and cross-sold products.
Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
Trained new employees in cashiering procedures, offering assistance in resolving billing issues.
Worked closely with front-end staff to assist customers.
Accurately handled payments daily in cash and credit cards payments for any products.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Set up catering for up to 50 people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen.
Increased sales 25% by suggesting specific purchases to customers and guiding them.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Facilitated changes, effectively assisting with employee training without decreasing overall sales.
Scanned items quickly to keep lines moving and reduce overall wait time.
Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
Applied conversational abilities to connect with Caucasian individuals and better serve individual needs.
Assisted with purchases, locating items and signing up for rewards programs.
Cross-trained in different roles in order to provide skilled backup for team members.
Resolved issues regarding customer complaints and escalated worsening concerns to supervisor for remediation.

US RENALCARE - Patient Care TechnicianFort Worth, TX09/2017 - 05/2018

Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Documented patient intake and dietary requirements and assisted with feeding.
Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Recorded observations and baseline measurements to maintain accurate medical records.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Delivered outstanding care based on physical, psychological, educational and related criteria for 4 patients.
Supported nurses in daily patient care activities by taking vital signs, documenting patient observation.
Monitored and charted fluid intake and output to stay current on patient conditions.
Collected lab specimens in adherence with safety protocols for patient tests.
Responded to bell or light signal calls within maximum of 5 minutes to assist patients with needs
Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
Secured qualified assistance for patient emergencies to optimize outcomes.
Assisted elderly patients with essential ambulatory care for transport to and from facility.
Ordered medical supplies from 5 vendors to keep par levels in acceptable range.
Improved patient care, safety and compliance by partnering with nurses.

seematti - Customer Service CashierKottayam, TX01/2014 - 01/2016

Greeted customers warmly and responded to requests for information.
Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Trained new employees in cashiering procedures, offering assistance in resolving typing issues.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Filled beverages and delivered food to customers by car.
Trained new team members in cash register operation, stock procedures and customer service.
Increased sales 50% by suggesting specific purchases to customers and giving them better choices.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Scanned items quickly to keep lines moving and reduce overall wait time.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Drove sales and add-on purchases by promoting specific item options to customers.
Restocked table with silverware, straws, napkins and condiments.

APOLLO HOSPITALS - School Health NurseCHENNAI, TAMILNADU07/2014 - 07/2015

Trained and mentored new RNs on best practices, hospital policies and standards of care.
Observed strict safety measures, including checking medication dosages before administration to patients.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Used facility EMR system to update patient records, transmit prescriptions and transfer files.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Maintained adequate unit supplies to meet expected patient demands.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Executed appropriate steps for patient treatment following careful review of physician medical regimen.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.

CERTIFICATIONS

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Skills

Helpdesk technical assistance
Technical support services
Technical data reporting
Dipping and masking techniques
Waterproofing techniques

Lighting technology
Supervising technicians
Rehabilitation techniques
Basket ball player
Badminton player

Education and Training

Bachelor of Science: Nursing MidwiferyCHRISTIAN COLLEGE INDIA, TAMIL NADU02/2009

Certifications

First Aid/CPR
CERTIFIED NURSING ASSISTANT

Resume Overview

Companies Worked For:

Parkland Health & Hospital System
US RENALCARE
seematti
APOLLO HOSPITALS

School Attended

CHRISTIAN COLLEGE

Job Titles Held:

PATIENTCARE TECH
Patient Care Technician
Customer Service Cashier
School Health Nurse

Degrees

Bachelor of Science : Nursing Midwifery

PATIENTCARE TECH Resume Example

Resume Score: 80%

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