Patient Sitter Resume Example
Love this resume?Build Your Own Now
PATIENT SITTER
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic issues. Resourceful navigation of complex healthcare environments to optimize patient care.
Skills
|
|
Experience
Patient SitterCommon Spirit | Burien , WA | January 2017 - Current
- Supervised medication administration, personal hygiene and other activities of daily living.
- Improved patient outlook and daily living through compassionate care.
- Monitored and reported clients' progress.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
Hostess/Server TrainerFirst Financial Credit Union | Albuquerque , NM | April 2016 - Current
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Provided exceptional service to 300 patients per day.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Sent orders to kitchen staff.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Greeted newly seated guests quickly and efficiently.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Cleaned dishes with detergent, rinsing and sanitize.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Prepared and served cold, hot beverages to guests.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Call Center RepresentativeConvergys Corporation | City , STATE |
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Documented customer inquiries and feedback, including service delivery suggestions in company database.
- Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
- Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
- Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Explained key information regarding products and services to customers to encourage informed decision-making.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Consulted with customers to determine best methods to resolve service and billing issues.
Education and Training
Some College (No Degree): LPNCentura College | City, State
Cerification in Early Childhood: Early Childhood EducationPitt Community College | | City, State | May 2011
Bertie High School | | City, State | May 2008
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Formatting
Resume Overview
School Attended
- Centura College
- Pitt Community College
- Bertie High School
Job Titles Held:
- Patient Sitter
- Hostess/Server Trainer
- Call Center Representative
Degrees
- Some College (No Degree) : LPN
Cerification in Early Childhood : Early Childhood Education
Similar Resumes
