Patient Sitter resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic issues. Resourceful navigation of complex healthcare environments to optimize patient care.
Skills
Knowledge of state regulations
Client safety and first aid
Behavior redirection
Quick problem solver
Documentation procedures expert
Preparing meals
Patient relations
Experience
Patient Sitter, 01/2017 - Current Common Spirit – Burien, WA,
Supervised medication administration, personal hygiene and other activities of daily living.
Improved patient outlook and daily living through compassionate care.
Monitored and reported clients' progress.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Hostess/Server Trainer, 04/2016 - Current First Financial Credit Union – Albuquerque, NM,
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Provided exceptional service to 300 patients per day.
Collaborated with host, bus person and cook to efficiently serve food and beverage options.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Sent orders to kitchen staff.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Greeted newly seated guests quickly and efficiently.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Cleaned dishes with detergent, rinsing and sanitize.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Prepared and served cold, hot beverages to guests.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Call Center Representative, - Convergys Corporation – City, STATE,
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Documented customer inquiries and feedback, including service delivery suggestions in company database.
Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Explained key information regarding products and services to customers to encourage informed decision-making.
Evaluated customer account information to assess current issues and determine potential solutions.
Consulted with customers to determine best methods to resolve service and billing issues.
Education and Training
: LPN, Expected in - Centura College - Newport News, VA GPA:
Cerification in Early Childhood: Early Childhood Education, Expected in 05/2011 - Pitt Community College - Winterville, NC GPA:
: , Expected in 05/2008 - Bertie High School - Windsor, NC GPA:
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