LiveCareer-Resume

Patient Sitter resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic issues. Resourceful navigation of complex healthcare environments to optimize patient care.

Skills
  • Knowledge of state regulations
  • Client safety and first aid
  • Behavior redirection
  • Quick problem solver
  • Documentation procedures expert
  • Preparing meals
  • Patient relations
Experience
Patient Sitter, 01/2017 - Current
Common Spirit Burien, WA,
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Improved patient outlook and daily living through compassionate care.
  • Monitored and reported clients' progress.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
Hostess/Server Trainer, 04/2016 - Current
First Financial Credit Union Albuquerque, NM,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Provided exceptional service to 300 patients per day.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Sent orders to kitchen staff.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Greeted newly seated guests quickly and efficiently.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Cleaned dishes with detergent, rinsing and sanitize.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Prepared and served cold, hot beverages to guests.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Call Center Representative, -
Convergys Corporation City, STATE,
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Documented customer inquiries and feedback, including service delivery suggestions in company database.
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Explained key information regarding products and services to customers to encourage informed decision-making.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
Education and Training
: LPN, Expected in
-
Centura College - Newport News, VA
GPA:
Cerification in Early Childhood: Early Childhood Education, Expected in 05/2011
-
Pitt Community College - Winterville, NC
GPA:
: , Expected in 05/2008
-
Bertie High School - Windsor, NC
GPA:

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Resume Overview

School Attended

  • Centura College
  • Pitt Community College
  • Bertie High School

Job Titles Held:

  • Patient Sitter
  • Hostess/Server Trainer
  • Call Center Representative

Degrees

  • Some College (No Degree)
  • Cerification in Early Childhood

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