, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Knowledgeable, Compassionate, Dependable healthcare professional with 10+ years experience supporting clients on their journey to wellness. Equipped with top-notch administrative and customer service expertise. Resourceful and attentive, with an upbeat mentality and strong work ethic. Seeks a fulfilling employment opportunity with an organization dedicated to improving the lives of those in our community.
Skills
Exceptional work ethic
Professional, Flexible, Reliable
Outstanding Customer Service / Clerical / Interpersonal skills
Medical office administration
Organization and efficiency
Appointment scheduling
Multi-line phone systems
Prioritization and time management
Computer skills (EMR, Microsoft Office, Epic, GloStream)
Schedule appointments and inform patients of preparation requirements prior to visit
Answer multi-line phones promptly and professionally while evaluating priority and directing appropriately
Access, document, and update patient information through Epic software system, maintaining strict compliance with HIPAA regulations.
Coordinate with hospitals to schedule tests, imaging, procedures (CT, MRI, etc.)
Submit, obtain and appeal (if needed) insurance prior authorizations and pre certifications
Process Medical Records requests
Manage and schedule specialty referrals
Run credit card batches and balance deposits on daily basis.
08/2008 to 02/2009Payroll Service Representative (Full Time 40hr/wk)Scrivanos Group/NGP LLC | City, STATE,
Managed payroll operations for 30+ Boston area businesses,
Accurately input weekly, semi-monthly payrolls and bonuses, processed checks and reports, prepared and filed appropriate payroll taxes for each location.
Managed employee’s insurance benefits, voluntary deductions and PTO accruals/allowance.
Researched and resolved billing and collections disputes.
Stayed current on multi-state and local tax laws and remedied changes immediately.
Managed payroll and time and attendance systems.
11/2007 to 08/2008Payroll Service Representative(Full Time 40hr/wk)ADP TotalSource | City, STATE,
Accurately process, validate and transmit payroll data for weekly, semi-monthly and bonus payrolls.
Research and resolve complex payroll and tax issues - including multi-state/multi-jurisdiction.
Manage employee benefits and workers’ compensation
Prepared monthly, quarterly, and annual financial statements.
Stayed current on IRS guidelines, state and local tax laws, and remedied changes immediately.
Processed rehires, transfers, terminations, garnishments and withholdings.
08/2000 to 07/2007Senior Payroll Specialist(Full Time 40hr/wk)Paychex, Inc | City, STATE,
Obtain payroll data via fax, email or telephone and input data into the Paychex payroll entry software program.
Research and resolve complex payroll and tax issues.
Work with Federal, State and local agencies to resolve tax penalties/issues.
Mentor and train new hires.
Prepare and file Federal, State, local tax returns, and W-2s.
Kept abreast on current IRS guidelines and state regulations
Education and Training
Expected in 06/1996High School Diploma | Newington High School, Newington, CT, GPA:
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School Attended
Newington High School
Job Titles Held:
Patient Service Coordinator (Full Time 40hr/wk)
Payroll Service Representative (Full Time 40hr/wk)
