Patient Scheduler resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Meticulous Patient Scheduler with distinguished knowledge of high-volume scheduling and an ability to work efficiently under pressure. Adept at following up with both healthcare professionals and patients. Committed to accurate recordkeeping and appointment confirmation.
Skills
Medical terminology
EMR
Insurance billing
Interpreting physician orders
Document filing
Insurance verifying
Medical insurance
Appointment Scheduling
Payment collection
Work History
01/2018 to CurrentPatient SchedulerPalmetto Health | Anderson, SC,
Confirmed patient appointments day before scheduled.
Verified insurance coverage and obtained pre-authorizations.
Reviewed medical histories and current information to provide accurate information to surgeons.
Reviewed new patient paperwork before scheduling appointments.
Used Epic Medical Software to schedule patients.
Scheduled lab tests and collected results.
Educated patients about surgeries and provided treatment plan documentation.
Checked patients in and out and collected payments.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Maintained detailed records of test results by entering data and patient information into computer.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Taught patients about medications, procedures and care plan instructions.
Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
Implemented care and efficiency improvements to support and enhance office operations.
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
04/2016 to CurrentPatient Access Associate-ER Admissions State Of Delaware | Cheswold, DE,
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
06/2015 to 06/2016Certified Nursing AssistantState Of North Carolina | Yanceyville, NC,
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Obtained client medical history, including medication information, symptoms and allergies.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Maintained best-in-class standards for individualized care in 40 bed unit by continuously checking in with patients and families and quickly providing care.
01/2013 to CurrentHome ManagerGloss Enterprise | City, STATE,
Manage staff.
Preparing work activities and assigning specific duties to employees.
Assisting individuals to perform daily living activities (getting out of bed, bathing, toileting, dressing, walking).
Measure and record food and liquid intake or urinary and fecal output.
Promoted as shift leader and managed a home of 15 residents and staff effectively.
Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
Education
Expected in 08/2023BSHCA | Health AdministrationAmerican InterContinental University, Schaumburg, ILGPA:
Expected in 06/2015Certified Nursing Assistant | Kenner Health Careers, Kenner, LA, GPA:
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