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Patient Registrar Resume Example

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PATIENT REGISTRAR
Summary

Highly qualified Patient Registrar with exemplary customer service and organizational skills. Proficient in Microsoft and EMR Systems for scheduling and records maintenance. Offering 3 years' experience in an administrative position and an excellent grasp of various insurance guidelines.

Skills
  • Speaking clearly
  • Speech comprehension
  • Information documentation
  • Maintaining records
  • Organization
  • Planning and coordination
  • Problem resolution
  • Customer service
  • MS Office
Experience
Patient Registrar
City, StateCompany Name/Jan 2020 to Current
  • Greeted visitors and established purpose of visit to complete check-in procedure quickly.
  • Set and managed patient appointment schedules using EPIC.
  • Liaised with nurses and other clinical staff to process and direct patients to appropriate departments.
  • Verified insurance and collected critical data elements to properly identify and bill patients.
  • Updated patient demographic information in EPIC to prevent treatment and recordkeeping errors.
  • Registered patients using proper data entry procedures and fully compliant ICD-10 and CPT codes.
  • Prepared patients for departure by coordinating discharge plans and paperwork.
  • Screened patients before and during admissions processes.
  • Managed medical practice administrative needs to provide patient satisfaction.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Clinical Assistant
City, StateCompany Name/
  • Used Microsoft Word, Excell, Powerpoint, EMR software to process patient payments and update accounts.
  • Rendered high level of support to stressed patients prior to procedures, offering comfort and listening ear.
  • Scheduled appointments for patients via phone and in person.
  • Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Entertained patients with collaborative activities including games, reading and group engagements to promote social interactions and increase overall well-being.
  • Kept eye on supplies for both front office and examination rooms, restocking items several times per shift.
  • Handled all patient appointment scheduling by phone and in-person for practice with 6 physicians.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
Research Assistant
City, StateCompany Name/
  • Shared research findings through publications, presentations and conferences.
  • Kept organized records, maintained inventory equipment and materials.
  • Developed reports and recommendations regarding research outcomes.
  • Designed and implemented program macros to carry out statistical analyses.
  • Designed research and experimental studies and executed research techniques, tests and assays.
  • Supported data processing operations and provided survey research assistance.
  • Executed qualitative and quantitative analysis on wide range of data.
  • Applied high degree of accuracy and precision when preparing documentation of research procedures and data gathered.
Resident Advisor
City, StateCompany Name/
  • Developed and deepened relationships with residents and fellow staff.
  • Led meetings weekly to receive resident concerns and educate on changes to policies and procedures.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Facilitated bereavement groups, and provided counseling and emotional support to help residents cope with loss.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
  • Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors, fire safety hazards, and interpersonal misconduct.
  • Advised peers on personal, career and academic worries.
  • Maintained student safety by verifying all campus rules are followed.
Education and Training
Masters of Public Health: GeneralGeorge Washington University, TheCity
Bachelor of Science: BiochemistryLoyola Marymount UniversityMay 2018City, State
  • Major in Biochemistry
  • Minor in Music
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Resume Overview

School Attended

  • George Washington University, The
  • Loyola Marymount University

Job Titles Held:

  • Patient Registrar
  • Clinical Assistant
  • Research Assistant
  • Resident Advisor

Degrees

  • Masters of Public Health : General
    Bachelor of Science : Biochemistry

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