Patient Registrar Resume Example Fairfield Medical Center

PATIENT REGISTRAR

Summary

Highly qualified Patient Registrar with exemplary customer service and organizational skills. Proficient in Microsoft and EMR Systems for scheduling and records maintenance. Offering 3 years' experience in an administrative position and an excellent grasp of various insurance guidelines.

Skills

Speaking clearly
Speech comprehension
Information documentation
Maintaining records
Organization

Planning and coordination
Problem resolution
Customer service
MS Office

Experience

Patient Registrar
Lancaster , OHFairfield Medical Center/Jan 2020 to Current

Greeted visitors and established purpose of visit to complete check-in procedure quickly.
Set and managed patient appointment schedules using EPIC.
Liaised with nurses and other clinical staff to process and direct patients to appropriate departments.
Verified insurance and collected critical data elements to properly identify and bill patients.
Updated patient demographic information in EPIC to prevent treatment and recordkeeping errors.
Registered patients using proper data entry procedures and fully compliant ICD-10 and CPT codes.
Prepared patients for departure by coordinating discharge plans and paperwork.
Screened patients before and during admissions processes.
Managed medical practice administrative needs to provide patient satisfaction.
Created and maintained accurate and confidential patient files according to regulatory mandates.
Conducted patient intake interviews to collect medical information and insurance details.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.

Clinical Assistant
Houston , TXCity Of Houston, Tx/

Used Microsoft Word, Excell, Powerpoint, EMR software to process patient payments and update accounts.
Rendered high level of support to stressed patients prior to procedures, offering comfort and listening ear.
Scheduled appointments for patients via phone and in person.
Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Entertained patients with collaborative activities including games, reading and group engagements to promote social interactions and increase overall well-being.
Kept eye on supplies for both front office and examination rooms, restocking items several times per shift.
Handled all patient appointment scheduling by phone and in-person for practice with 6 physicians.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Completed and submitted clinical documentation in accordance with agency guidelines.

Research Assistant
Boston , MAUniversity Of Massachusetts Medical School/

Shared research findings through publications, presentations and conferences.
Kept organized records, maintained inventory equipment and materials.
Developed reports and recommendations regarding research outcomes.
Designed and implemented program macros to carry out statistical analyses.
Designed research and experimental studies and executed research techniques, tests and assays.
Supported data processing operations and provided survey research assistance.
Executed qualitative and quantitative analysis on wide range of data.
Applied high degree of accuracy and precision when preparing documentation of research procedures and data gathered.

Resident Advisor
Park City , UTEducation First/

Developed and deepened relationships with residents and fellow staff.
Led meetings weekly to receive resident concerns and educate on changes to policies and procedures.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Facilitated bereavement groups, and provided counseling and emotional support to help residents cope with loss.
Interfaced with residents to address and resolve complaints or grievances.
Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors, fire safety hazards, and interpersonal misconduct.
Advised peers on personal, career and academic worries.
Maintained student safety by verifying all campus rules are followed.

Education and Training

Masters of Public Health: GeneralGeorge Washington University, TheCity

Bachelor of Science: BiochemistryLoyola Marymount UniversityMay 2018City, State

Major in Biochemistry
Minor in Music

Resume Overview

School Attended

George Washington University, The
Loyola Marymount University

Job Titles Held:

Patient Registrar
Clinical Assistant
Research Assistant
Resident Advisor

Degrees

Masters of Public Health : General
Bachelor of Science : Biochemistry

Patient Registrar Resume Example

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