Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Quick learner
High energy
Ordering and invoicing
Adaptability
Managing/ changing priorities
Friendly demeanor
Multitasking
Written communication
Time management
Strong verbal communication
Store management
Concentration
Customer service oriented
Strong communication skills
Money handling
Courteous, professional demeanor
Thrives in fast-paced environment
Education
Hempfield High SchoolLandisville, PAExpected in 1994 ā āHigh School Diploma: - GPA:
Assisted patients in completing all necessary forms and documents
Scheduled, rescheduled and handled cancelled appointments for patients
Greeted each patient pleasantly and provided the desk sheet for sign-in
Organized referrals to other medical specialists
Maintained and managed patient records in compliance with security regulations
Prepared claim forms for dental insurance
Adhered to strict HIPAA guidelines at all times
Reviewed industry publications to maintain updated professional and technical knowledge
Designed a dental report card that explained patients' dental health status and treatment plans
Displayed expert use of Eaglesoft computer scheduling program to manage patient appointments
Accurately recorded treatment information in patient records
Provided individualized care for patients with special needs, including education related to specific procedures
Confirmed patient insurance benefits and checked claim statuses
Self Employed - Daycare Owner City, STATE, 09/1998 - 08/2017
20 years daycare supervisory experience with various numbers of children from 6 weeks to 12 years of age
Addressed behavioral and learning issues with parents
Built constructive and open relationships with families with forthright yet friendly communication
Established a safe play environment for the children
Managed food inventory for center in accordance with nutritional guidelines
Continually kept abreast of toy and child-related recalls and safety warnings
Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports
Maintained a safe play environment by emphasizing and maintaining cleanliness and organization
Dressed infants and toddlers and changed their diapers
Implemented curriculum
Encouraged good behaviors using the positive reinforcement method
Meticulously sanitized toys and play equipment
Brought Jessicas' Childcare into full compliance with licensing and safety regulations including fire and disaster preparedness, PA Department of Public Health codes and USDA nutritional guidelines
Analyzed, constructed and calculated weekly accounting records, including payroll and sales transactions
Mountville Diner - Restaurant Manager City, STATE, 02/1996 - 01/1999
Actively participated in ongoing customer service programs to build sales and rapport in the community
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
Oversaw front of house personnel to maintain adequate staffing and minimize overtime
Correctly calculated inventory and ordered appropriate supplies
Carefully interviewed, selected, trained and supervised staff
Maintained a safe working and guest environment to reduce the risk of injury and accidents
Led and directed team members on effective methods, operations and procedures
Conducted timely performance evaluations for all front of house staff
Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations
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