Personable Patient Management Associate with a 30 year proven history of improving effectiveness of workplace communication and coordination. Apt at building customer relationships, both internally and externally. Computer-literate professional, able to adapt quickly to new software and computer programs. Binging strong written and verbal skills, and proficiency in recordkeeping, bookkeeping, writing, reconciliation of reports, analytical skills, as well as the acquisition of supplies. Recognized for excellent customer service and for contributing to the process of the registration of patients, insurance verification, and the collecting of coinsurance and deductibles payments. Strengths in expressing sensitivity to people of diverse backgrounds, and cultures. Backed by training in phone etiquette.
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