Patient Care Technician Resume Example Amita Pain Management

PATIENT CARE TECHNICIAN

Summary

Patient-focused professional providing support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Skilled at delivering customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication capabilities well-honed in with high-performance healthcare teams.

Compassionate Patient Care Technician adept in managing heavy daily patient volume including telephone triage, appointment scheduling and patient referral. Proficient in documentation and record maintenance and dedicated to patient confidentiality.

Skills

Cultural awareness and sensitivity
Medical terminology knowledge
Electronic charting

Calm and level-headed under duress
Infection control procedures

Experience

Amita Pain ManagementBolingbrook, ILPatient Care Technician03/2019 to Current

Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.

Amita Bolingbrook HospitalBolingbrook, ILPatient Care Technician, ICU10/2008 to 05/2019

Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Recorded observations and baseline measurements to maintain accurate medical records.
Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
Ordered medical supplies from several vendors to keep par levels in acceptable range.
Supported appropriate orientation, education, credentialing and continued professional development of associates.
Kept instruments and equipment clean and effectively sanitized.
Delivered outstanding care based on physical, psychological, educational and related criteria for Intensive care patients.
Collected lab specimens in adherence with safety protocols for patient tests.
Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
Secured qualified assistance for patient emergencies to optimize outcomes.
Kept unit well-stocked and efficient with necessary medical supplies.
Assisted with patient admission, discharge and transfer to maximize facility efficiency.

Edward Hospital & Health ServicesNaperville, ILCertified Patient Care Technician04/2006 to 11/2008

Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Documented patient intake and dietary requirements and assisted with feeding.
Responded to patient alarms and needs-assessment requests to identify course of treatment.

HCR Manorcare CorporateElk Grove Village, ILCertified Nursing Assistant06/1998 to 04/2006

Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Provided personal nursing assistance in pre- and post-operative situations.
Collected specimens, monitored vitals and maximized patient comfort.

Education and Training

High School Diploma06/1993WESTINGHOUSE VOCATIONAL HIGH SCHOOL, Chicago, IL

CERTIFIED NURSING ASSISTANT 10/1998City Colleges of Chicago - Wilbur Wright College, Chicago, IL

Some College (No Degree):Respiratory TherapyST. AUGUSTINE COLLEGE CH, Chicago, IL

Some College (No Degree):PsychologyUniversity of Phoenix, Tempe, AZ

Resume Overview

Companies Worked For:

Amita Pain Management
Amita Bolingbrook Hospital
Edward Hospital & Health Services
HCR Manorcare Corporate

School Attended

WESTINGHOUSE VOCATIONAL HIGH SCHOOL
City Colleges of Chicago - Wilbur Wright College
ST. AUGUSTINE COLLEGE CH
University of Phoenix

Job Titles Held:

Patient Care Technician
Patient Care Technician, ICU
Certified Patient Care Technician
Certified Nursing Assistant

Degrees

High School Diploma 06/1993
CERTIFIED NURSING ASSISTANT 10/1998
Some College (No Degree) : Respiratory Therapy
Some College (No Degree) : Psychology

Patient Care Technician Resume Example

Resume Score: 80%

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