patient care liaison resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Established Patient Care Liaison for radiology, offering CPR certified training, and years of experience in delivering direct clinical care to diverse patient populations. Highly knowledgeable in multimodality imaging. Skilled in providing patients with educational information and instructions to ease anxiety. Excellent decision-making, time management, and communication with healthcare team members.

Education and Training
Bachelor of Arts: Psychology , Expected in 05/2019 to Lewis University - Romeoville, IL
  • Dean's List [Fall, 2018]
Bachelor of Arts: Biomedical Sciences, Expected in 12/2020 to Lewis University - Romeoville, IL

Dean's List (FAll 2020)

Undergraduate Researcher, Biology : , Expected in 08/2019 to Lewis University - Romeoville, IL

Lewis University, Biology Department, Romeoville Illinois

Supervisor: Dr. Jerry Kavouras

  • Researched the competitive effects of Dreissena bugensis on Daphnia dentifera by manipulating algae content
  • Utilized an autoclave to sterilize materials
  • Set up an experiment, collected data, and reported the results
  • Prepared an informative PowerPoint presentation
  • Submitted an abstract to the Illinois State Academy of Science (ISAS) to be presented in April of 2020
Patient Care Liaison, 07/2020 to Current
AccentcareCrosby, TX,

· Conducted screening interviews of patients to identify contraindications such as ferrous objects, pregnancy, prosthetic heart valves, cardiac pacemakers, and tattoos.

· Carried out direct patient care activities, including dressing patients, removing IV placement, and assisting with procedures.

· Reduced patients’ anxiety and increased compliance with testing requirements by clearly explaining procedures.

· Helped stabilize and treat patients during emergency situations.

· Protected patients when collecting specimens by following proper aseptic techniques.

· Kept healthcare team informed with regular updates to patient charts, including vitals, treatments, and responses.

· Maximized patient comfort by keeping rooms clean and consistently meeting individual needs.

· Maintained efficient patient flow and unit operations with regular supply restocking.

· Coordinated communication between patients, family members, and medical staff.

· Identified contraindications for procedures such as pregnancy and pacemaker's by carefully screening patients. Obtained clear images by securing patients with cradles and immobilization devices.

· Positioned patients on table, attaching immobilization devices to ensure appropriate placement for imaging.

· Enhanced patient comfort, reduced noise, and improved compliance by offering headphones.

· Helped patients and loved ones understand procedures by explaining MRI technology and techniques.

· Collected thorough, accurate patient medical histories for diagnostic and record keeping requirements.

· Reduced patients’ anxiety and increased compliance with testing requirements by clearly explaining procedures.

· Prepared patients for testing, including positioning properly, attaching electrodes, and connecting electrodes to leads.

Radiology Medical Receptionist, 04/2017 to 07/2020
Ascena Retail GroupRiver Forest, IL,
  • Transmitted medical records and correspondence on behalf of patients and practitioners.
  • Updated patient medical records with direct intake information
  • Coordinated patient appointments and hospital admissions
  • Scheduled tests and procedures for patients, including x-rays, MRI's, CT scans, and mammogram's
  • Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
  • Administered and prepared prep kits for patient diagnostic procedures (including barium contrast and colon X-Ray prep kits)
  • Contacted female patients to ensure mammogram's were performed once a year as a preventative measure
  • Responded to patient needs, sterilized medical equipment, maintained cleanliness of exam rooms according to OSHA standards
  • Compiled and recorded medical charts and reports using the EPIC interface
  • Trained new employees on the Epic software
Stylist Sales Associate, 10/2014 to 04/2017
White House Black MarketCity, STATE,
  • Maintained store to exacting visual standards by building attractive displays and merchandising products.
  • Delivered best-in-class stylist services to customers to build brand and drive business.
  • Processed accurate transactions, charge sends and returns at POS stations.
  • Embodied strong sense of fashion, enthusiastic attitude and brand aesthetics to generate interest in offerings.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Certifications and Memberships
  • Certified Basic Life Support (CPR and AED), The American Heart Association - Chicago IL/2020
  • First Aid for Severe Bleeding, American Red Cross, Chicago IL/2021
  • American Academy of Physician Assistants (AAPA), Current member

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Resume Overview

School Attended

  • Lewis University
  • Lewis University
  • Lewis University

Job Titles Held:

  • Patient Care Liaison
  • Radiology Medical Receptionist
  • Stylist Sales Associate


  • Bachelor of Arts
  • Bachelor of Arts
  • Undergraduate Researcher, Biology

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