, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Bring 4 years of retail experience and readiness to take on any customer or business challenge. Focused on maximizing efficiency and sales with diligent attention to critical details and daily demands. Top-notch work ethic with strong organizational, communication and planning abilities. Enthusiastic personality suited for fast-paced, constantly changing environments.
Organized professional with a team player mindset commended for honesty, hard work and positive attitude. Consistent ability to stand for long periods of time and safely lift heavy equipment. Knowledgeable team member skilled at multitasking to meet store and customer needs. Experienced in organizing and restocking shelves, locating items and processing payments. Offers solid comprehension of cultural diversity. Adaptable and driven with the ability to thrive in team-based or individually motivated settings. Adept at maintaining adherence to strict guidelines and regulation to maintain safety.
Skills
Friendly demeanor
Detail oriented
Outstanding interpersonal skills
People oriented
Service prioritization
Price memorization
Relationship management
Effective customer upselling
Anticipating guest needs
Extensive spirits knowledge
Safe serving knowledge
Outstanding customer service
Suggestive selling
Outgoing personality
Employee training
Courteous
Marketing and sales experience
Organizational ability
Excellent judgment
Service-oriented mindset
Strong work ethic
Sales experience
Experience
07/2017 to 10/2021Patient Administration SpecialistThe Clevelander Hotel | Miami Beach, FL,
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Reached out to patients to convey lab results and provide care instructions.
Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
Counseled patients and caregivers, providing emotional, psychological and spiritual support.
Executed appropriate steps for patient treatment following careful review of physician medical regimen.
Used facility EMR system to update patient records, transmit prescriptions and transfer files.
Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Delivered quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
Maintained adequate unit supplies to meet expected patient demands.
Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
Stocked clinical workstations and procedure rooms with necessary supplies.
Answered patient questions and provided take-home materials for further information.
Communicated with primary care physicians or emergency care providers to relay patient needs.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Observed strict safety measures, including checking medication dosages before administration to patients.
Provide patient care and clinical services to over 400 patients annually using an excellent bedside manner , sting communication skills , medical knowledge, and technical skill.
Plan, direct and coordinate medical and health services in both a hospital and clinical setting
Support a staff of 10 doctors and 15 healthcare professionals by taking patient vitals signs and performing initial assessment to assist with patient diagnosis
Admit, transfer, and discharge patients, maintains all records and reports (electronic and paper) with 100% accuracy in compliance with organization standards
12/2019 to 01/2021BartenderExquisite Mixers | City, STATE,
Checked identification of customers to verify age requirements needed to purchase alcohol.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Upsold customers from shelf to premium brands to help boost sales.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Created list of signature beverage items to increase overall revenue and patron loyalty.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Trained new bartenders to increase knowledge of drink preparation and upselling techniques.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Worked with management to plan and implement special events to boost customer numbers and profits.
Engaged in small talk with patrons to build rapport and earn repeat business.
Made product recommendations to customers based on preference, food pairings and special promotions.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Monitored patrons to keep alcohol consumption at designated levels.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Stocked bar with beer, wine, liquor and related supplies.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
12/2019 to 01/2021Bottle GirlElite Choice | City, STATE,
Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Anticipated guest needs, including drink refills and clearing empty glasses.
Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
Assisted servers by taking drink orders from tables and delivering them while monitoring arriving patrons.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Processed customers' payments and provided receipts.
Reviewed identification for patrons before serving alcoholic drinks.
Education and Training
Expected in 06/2017High School Diploma | St.Croix Central High School, St.Croix, US Virgin IslandsGPA:
Experience
03/2015 to CurrentSenior Sales AssociateBed Bath & Beyond, Inc. | San Francisco, CA, CA
Applied security and loss prevention training toward recognizing risks and reducing store theft
Trained and developed sales team associates in products, selling techniques and procedures
Maintained organized, presentable merchandise to drive continuous sales
Implemented up-selling strategies for recommending accessories and complementary purchases
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