Patient Accounting Specialist resume example with 7 years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Industrious administrative team member with proven organizational, time management and multitasking abilities in medical settings. Consistently seek ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes.

  • Flexible and adaptable
  • Organizing and prioritizing
  • Microsoft Office expertise
  • Inventory management
  • Customer relations
  • Staff training and development
  • Insurance collaboration
  • Problem solving
  • Credit and collections
  • Regulatory compliance
  • Filing mastery
  • Maintaining records
  • Medical coding capability
  • In-depth claims knowledge
Education and Training
Oklahoma City Community College Oklahoma City, OK Expected in 05/2021 Associate of Science : Business - GPA :
Tidewater Community College Norfolk, VA Expected in 04/2016 Certificate : Medical Billing And Coding - GPA :
Kempsville High School Virginia Beach, VA Expected in 06/2008 High School Diploma : - GPA :
Thomas Health - Patient Accounting Specialist
South Charleston, WV, 05/2019 - 08/2019
  • Generated detailed reports outlining billing, flagged items and other important data.
  • Reviewed flagged items daily and resolved issues in accurate and efficient manner.
  • Resolved inquiries from patients, families and external payers.
  • Created letters, invoices and other documents with diverse computer programs on Microsoft office.
  • Submitted electronic bills following facility and legal compliance standards.
  • Reached out to patients once insurance was billed in order to obtain payments due.
  • Collaborated with all relevant parties to resolve billing issues, insurance claims and patient payments.
  • Organized and maintained office supplies for efficient team use.
  • Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.
  • Evaluated accuracy and compliance of all documentation and reports.
Raising Canes Chicken - Patient Referral Specialist
Tucson, AZ, 03/2017 - 01/2019
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy [Type] office with [Number] providers.
  • Transcribed over [Number] daily meetings and appointments using [Software] and organized documents for streamlined office functionality.
  • Gathered information to file appeals for [Type] denials and minimized inaccuracies by maintaining accurate records of approvals.
  • Updated patient financial information to ensure accuracy.
  • Worked with [Type] doctors to prepare correct equipment and supplies for over [Number] daily [Type] appointments.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
  • Handled office inventory for [Number] person medical facility, including placing orders worth up to $[Amount].
  • Called patients to schedule [Type] appointments, consistently double-checking information and availability.
  • Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Created and maintained accurate and confidential patient files.
  • Digitized over [Number] medical records and organized files in [Software].
  • Maximized office efficiency by answering more than [Number] incoming calls per day to provide office information and transfer calls to desired personnel.
  • Prepared and sent financial statements to support bookkeeping functions.
Bluegreen Resorts - Assistant Manager
Rogers, AR, 04/2015 - 01/2017
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
City Of Virginia Beach - Food Service Attendant
City, STATE, 07/2011 - 09/2014
  • Oversaw inventory in kitchen, reporting replacement needs to kitchen management.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Maintained dining and food service areas in clean, safe and sanitary manner.
  • Followed all procedures regarding food safety to ensure the proper handling of and preservation of food.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.

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Resume Overview

School Attended

  • Oklahoma City Community College
  • Tidewater Community College
  • Kempsville High School

Job Titles Held:

  • Patient Accounting Specialist
  • Patient Referral Specialist
  • Assistant Manager
  • Food Service Attendant


  • Associate of Science
  • Certificate
  • High School Diploma

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