Patient Accounting Refund Analyst Resume Example Davita Healthcare

PATIENT ACCOUNTING REFUND ANALYST

Professional Summary

Driven and compassionate healthcare professional with 20 years hands-on experience in fast-paced physician practice and hospital environments. Accountable and responsible with a strong focus on patient wellness.

Education and Training

Bachelor of Science:Business Administration,1972University of Memphis － Memphis, Tn, USA

Skill Highlights

Staffing management ability
Proven patience and self-discipline
Motivation techniques specialist
Conflict resolution
Government relations knowledge
Patient-oriented
Personal and professional integrity
Financial aptitude
Relationship and team building
Sound decision making
Staff training and development
In-depth claims knowledge
Effectively influences others
Claims analysis and review specialist
Cultural awareness and sensitivity
Critical thinking proficiency

Staffing management ability
Confident public speaker

Professional Experience

Patient Accounting Refund Analyst, 04/2008 to CurrentDavita Healthcare － Brentwood, Tn

Conducted analysis to address accounts with over payments reflecting payments posted incorrectly or insurance overage from one or two companies. Analyzing the entire account from fee schedules and correct billing to whom is responsible for overpayment and needs refunding.

Monitored multiple databases to keep track of all contracts within the company or any accounts purchased from other companies.

Billing Office Manager/Outpatient Facility, 04/2006 to 10/2008Howell & Allen Clinic Neurological Consultants － Nashville, TnPlanned and executed new billing criteria and procedures for new Outpatient Surgery Suite within Hospital, billing, coding, insurance communications, patient correspondence regarding co-pays, balanced money received and posted to patient accounts with schedule fees per contract adjustments.

Business Office Manager, 04/2000 to 07/2006Centenial Surgery Center － Nashville, Tn.

Conducted analysis to address patient billing which led to increase in income and correct billing techniques Increased procedures and physician billing by 10% over two-year period. .

Provided onsite training regarding insurance coding, patient deductibles collected up front, all information pertaining to patient demographics checked. Insurance verification prior to procedure.

Planned and executed policy's and procedures

Skills

knowledge of: Microsoft Word, Excel, Outlook, Medic Mysis Billing Software, Medical Manager Software, Physician Practice software, Great Plains Accounting software, Electronic Medical Records

Resume Overview

Companies Worked For:

Davita Healthcare
Howell & Allen Clinic Neurological Consultants
Centenial Surgery Center

School Attended

University of Memphis

Job Titles Held:

Patient Accounting Refund Analyst
Billing Office Manager/Outpatient Facility
Business Office Manager

Degrees

Bachelor of Science : Business Administration , 1972

Patient Accounting Refund Analyst Resume Example

Resume Score: 100%

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