Driven and compassionate healthcare professional with 20 years hands-on experience in fast-paced physician practice and hospital environments. Accountable and responsible with a strong focus on patient wellness.
Education and Training
Bachelor of Science:Business Administration,1972University of Memphis － Memphis, Tn, USA
Conducted analysis to address accounts with over payments reflecting payments posted incorrectly or insurance overage from one or two companies. Analyzing the entire account from fee schedules and correct billing to whom is responsible for overpayment and needs refunding.
Monitored multiple databases to keep track of all contracts within the company or any accounts purchased from other companies.
Billing Office Manager/Outpatient Facility, 04/2006 to 10/2008Howell & Allen Clinic Neurological Consultants － Nashville, TnPlanned and executed new billing criteria and procedures for new Outpatient Surgery Suite within Hospital, billing, coding, insurance communications, patient correspondence regarding co-pays, balanced money received and posted to patient accounts with schedule fees per contract adjustments.
Business Office Manager, 04/2000 to 07/2006Centenial Surgery Center － Nashville, Tn.
Conducted analysis to address patient billing which led to increase in income and correct billing techniques Increased procedures and physician billing by 10% over two-year period. .
Provided onsite training regarding insurance coding, patient deductibles collected up front, all information pertaining to patient demographics checked. Insurance verification prior to procedure.
Planned and executed policy's and procedures
knowledge of: Microsoft Word, Excel, Outlook, Medic Mysis Billing Software, Medical Manager Software, Physician Practice software, Great Plains Accounting software, Electronic Medical Records