Ambitious and highly skilled Patient Success Advocate offering expertise in client management/satisfaction, team leadership, training, strategic planning, problem solving, creative thinking, diversity, account management. Quantify value, drive adoption, share best practices, identify opportunities, and develop strategic goals/objectives. Deliver collaborative approach resolving patient concerns, owning overall relationship with partners around world. Serve as trusted advisor and thought partner for patients/client regarding well-being and related initiatives. Prepare value, serve as liaison within hospital management for key issues, and organizational structure and performance management.
Assist patients in achieving best possible outcome by facilitating access to Emory Saint Joseph's patient programs as well as community resources. Develop and maintains strong working relationships organizations with field staff, volunteers, and healthcare organization.
Help individuals, families, groups and communities develop their capacity and assets to resources including quality care, health management, and physical well-being among people in ways that advance their aspirations and satisfy their needs in their unique environment.
Ensured smooth running of office on day-to-day basis and managed team of administrative and support staff. Supervised administrative staff and divided roles to ensure excellence performance. Keep stock of office supplies and place orders when necessary.
• Basic Life Support ( CPR and AED) Certified through American Heart Association
• Certified Nursing Assistant Georgia License
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