Over 8 +years of leadership experience in a fast-paced hospital setting. . Capable of delegating based on patients' need and staff skills. Exceptional managerial skills to increase and enhance patient care, satisfaction and streamlining safety protocols for comprehensive patient care. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Proven ability to work effectively with diverse personalities in a tactful, decisive, and resourceful manner.
Cordial Patient Access Specialist with demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols.
Certified in first Aid and CPR( American Red Cross)
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