Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at medical facility and achieved excellent repayment rate. Excellent communications skills and empathetic nature enabled achievement of positive outcomes. Demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols. Well-organized bringing excellent multitasking abilities developed over the years of experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training.
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