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Patient Access Specialist Resume Example

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PATIENT ACCESS SPECIALIST
Summary

Highly professional Finance and Insurance sales associate with 4+ years of experience with an extensive career in retail banking and a track record of driving sales and boosting company morale.

Experience
Children's National Medical CenterWashington , DCPatient Access Specialist11/2017 to Current
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K & R documents.
  • Organized and coded all documents related to due diligence for acquisitions.
  • Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
  • Prepared correspondence, accounting and financial documents for analysis.
  • Monitored multiple databases to keep track of all company inventory.
  • Prepare admission and discharge records and forward them to proper departments.
  • Perform routine EMR audits to ensure all procedures are billed for and monitor reports to ensure compliance
  • Adhere to, and remain compliant with, state/federal guidelines pertaining to HIPAA standards
Kennedy Krieger InstituteBaltimore , MDTeller Manager09/2016 to 12/2017
  • Handling large amount of cash ( $100,000 or more).
  • Regulatory opening store and getting prepared for day to day activities.
  • Assembling employee detailed schedules every week.
  • In charge of balancing monetary sales and expenses at the end of shift and also closing the store.
  • examine all checks to make sure they are endorsed properly with the correct fees.
  • Give managerial approval to cash checks for tellers.
  • Meeting sales goals for store and increasing revenue to meet monthly achievements.
  • Responsible for auditing tellers and store vaults on a weekly basis.

SuperAuto Insurance Agent -with a history of surpassing customer and employer expectations.

  • Leverage consultative-sales strengths to identify opportunities, nurture relationships and close deals.
  • Dedicated and tenacious sales expert, with a reputation for consummate professionalism and exemplary ethics.
  • Remain current on the latest trends in the industry, with comprehensive knowledge of financial and insurance products, services and best practices.
  • Passionate leader, skilled at building top-performing teams focused on impeccable service delivery and accountability for goal achievement.
Palmyra Medical CenterCity , STATETeller01/2012 to 01/2014
  • Quickly established credibility with clients and remembered over 50 names of regulars, creating a friendly rapport with customers.
  • Adhered to strict safe deposit box operations and guidelines.
  • Processing customer deposits, withdrawals, and payments.
  • Accepting cash from customers.
  • Supporting the bank sales team by identifying customer needs and then promoting current offers to them.
  • Referring customers with financial problems to other colleagues for assistance.
  • Performing clerical and administrative duties.
  • Following bank procedures when performing transactions.
  • Controlling and monitoring the levels of cash in the teller drawer and following all check cashing and cash handling procedures.
  • Dealing tactfully and efficiently with demanding customers.
  • Adhering to all bank security, audit, and compliance requirements.
  • Addressing customers by name with a smile and direct eye contact.
Company NameCity, StateInternship

  • Record treatment information in patient records.
  • Take and record medical histories and vital signs of patients.
  • Provide postoperative instructions prescribed by nurses.
  • Test appliances for conformance to specifications and accuracy of occlusion.
  • Assist nurses in management of medical emergencies.
Certifications
CPR & First Aid
Subagent Insurance License 2017 to 2019
Skills
Administrative duties, Auditing, cash handling, clerical, Communication Skills, Critical thinking, Excel, PowerPoint, Microsoft Word, organization skills, problem solving skills, rapport, sales
Education
biology2011Westover High School, City, State
Health Science Darton State College , City, State
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How this resume score could be improved?

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Resume Overview

School Attended

  • Westover High School
  • Darton State College

Job Titles Held:

  • Patient Access Specialist
  • Teller Manager
  • Teller
  • Internship

Degrees

  • biology 2011
    Health Science

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