Efficient Patient Access Representative with five plus years of experience working in Registration in the Emergency Room. Extensive knowledge of medical record organization and patient advocacy. Successful at helping patients through every step of the healthcare process.
Responsible for completing the pre-registration process by interviewing patients in the emergency department.
Helped build the foundation for the financial clearance process by interviewing patients in the emergency department, verifying and updating patient information, health insurance information and by collecting co-payments.
Assist with training new employees.
Recognized for my superior service to patients and excellent communication skills.
Called potential residents to schedule tours and to answer any questions they had about living at Brookdale.
Conducted tours and home visits offering an overview of the services, lifestyle, convenience and benefits of the community.
Maintained accurate database records of reserved and available units.
Attended business and community events where referral sources were in attendance.
Improved patient outlook and daily living through compassionate care.
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