Highly skilled Patient Access Representative studying to become a Medical Assistant. Excel at identifying client needs and concerns to improve engagement strategies and overall service. Maintained confidentiality, security and integrity of clients. Knowledgeable of insurance coverage, check in and documentation requirements. Experience with various computer systems. Able to grasp new concepts quickly and efficiently. Thrives working in a fast-paced, high pressure, professional environment. Ability to incorporate excellent customer service skills in dealing with clients, personnel, physicians, and peers.
Bilingual (Spanish) - able to fluently translate, read and write with ease
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