Driven and compassionate Patient Access Representative with hands-on experience in a fast-paced hospital environment, accountable and responsible with a strong focus on patient wellness, experience at registering patients, recording, and filling patient information quickly and accurately.
Maintains strict confidentiality
Electronic Medical Record (EMR) software
Strong work ethic
Team player with positive attitude
Typing 55 wpm
Customer service expert
Adaptive team player
Store maintenance ability
Active listening skills
Patient Access RepresentativeAug 2013 to Jan 2015 Washington Adventist Hospital － Takoma Park, MD
Demonstrate knowledge of and Ensure HIPPA policy compliance, carefully review records for accuracy and completion, and complete registrations quickly and cordially for all new and returning patients, quickly respond to staff and client inquiries.
Collect insurance information for verification and payment processing.
Dotcom Associate Jul 2011 to Mar 2013 Walmart － Clinton, MD
Maintain up to date knowledge of store policies, Prevented store losses, and integrity.
Organized weekly sales reports for the departments.
Worked as a team member performing cashier duties, product assistance and customer service.
Education and Training
Bachelor of Arts, Health Care Administration Health Services Public Health2015Sojourner Douglass College － Hyattsville, MDGPA: GPA: 2.8Health Care Administration Health Services Public Health GPA: 2.8
cashier, client, Customer service, decision making, insurance, team building, listening, Medical terminology, Strong organizational skills, policies, sales, Sound, team player