Experienced Patient Access Representative with over 20 years of experience in the medical industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Since working in the medical field I have worked for both private practices, non-profit hospital, which was bought out and turned into a corporation. I was cross trained in all departments within the hospital and my main office was off campus so I worked without supervision. Even with all of my years of experience I was unable to move up without a college degree. I am almost done with my second year at Grand Canyon University and I have maintained a 3.5 GPA.
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