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Patient Access Representative Resume Example

Resume Score: 80%

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PATIENT ACCESS REPRESENTATIVE
Summary
  • Good interpersonal skills and a desire to work in
  • Human services to provide needed assistance to disadvantaged families and individuals;
  • Articulate Case Manager driven to succeed.
  • Strategic planning and client relationship management expert.
  • Reliable with track record of perfect attendance.
  • Thrives in team-oriented or self-motivated environments.
  • Offers articulate communication skills, both verbal and written.
  • 13 years of experience with both leadership and fieldwork expertise.
  • Qualified Mining Engineer with progressive experience managing projects.
  • Adept at planning, coordinating logistics and leading teams to promote timely project delivery.
  • Offering excellent communication and supervision skills.
  • Passionate case worker offering expertise --- includes dynamic leadership experience, including developing creative strategy and building teams.
  • Strategic case manager 13 years of progressive experience within. Skilled with brand development and market segmentation to drive new business growth. Adept with SEO and Google Analytics.
Skills
  • Hard worker
  • Fast learner
  • Problem solver
  • Team player, work well with others
  • HIPPA confidentiality compliance
  • Microsoft Excel, PowerPoint, Word, Outlook, and Internet
Experience
Residential Specialist|Equal Partners INC - Pemberton, NJ|08/2002 - 10/2004
  • Provided direct care and supervision for developmentally disabled population residing in group home environment, manage various existing projects including but not limited to financial disbursement and reconciliation.
  • Recorded meticulous daily reports, carefully documenting medication, behavior and progress, dictated staff meetings minutes, executed forms for agency, managed and updated client's records.
  • Prepared assessments, implemented Individual Habilitation Plan (IHP), created goals and intervention for successful outcome.
  • Member of Inspection committee ensured state regulation compliance, conducted necessary inspections, secured safe environment.
  • Overseen and managed housing rules and regulations, utilizing strategic planning to maintain structure within unit.
Clinial Case Manager|Oaks Integrated Care - Mount Holly, NJ|10/2004 - 10/2017
  • Managed caseload of sixteen-twenty clients transitioning from unstable housing to independent living, providing opportunity for improving quality of life; as well as, targeting minimizing homelessness.
  • Developed, planned and executed Individual Recovery Plan (IRP) through evaluating needs, developing goals, creating strategies to enhance coping mechanisms, encouraging self-sufficiency and successful rehabilitation for continued progress.
  • Accompanied individuals to various medical, housing and social service appointments, assisted with application process, maintained follow-ups; in addition, to frequently monitoring outcomes.
  • Record detailed progress reports, promoted physical and social wellness, addressing/treating substance abuse, mental illness disorder and other concerns through devised community-based programs focused on combating such issues.
  • Reinforced importance of health and wellness, monitoring mental and physical conditions of clients, delivering professional support and ongoing collaboration with medical/ psychiatric professionals.
  • Facilitated linkages and correspondence with community resources, such as; but not limited to Social Security Administration, Department of Human Services, Department of Community Affairs, Division of Mental Health, etc.
  • Aggressively advocate as a liaison for eligible benefits, housing, and/or financial assistance, enhancing and promoting self-reliance and independence.
  • Knowledge, understanding and compliance with confidential HIPPA regulations
Patient Access Representative|Southern Jersey Family Medical Center - Burlington, NJ|03/2019 - Current
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality, HIPAA compliance across all patient data-handling, systems and training.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Worked as part of team to execute proper care and safety of patient.
  • Delivered high-quality and compassionate treatment to indigent and low-income patient communities.
  • Relayed messages such as triage, call backs, referrals, prior-authorizations between patients and other health care providers.
  • Established and maintained positive relationships with families, , physicians and community at large.
  • Verified and entered necessary information such as demographics, and insurance information into the patient management system.
Education and Training
Rowan University||Glassboro, NJ|10/2017B.A: Psychology
Rowan College At Burlington County||Pemberton, NJ|05/2018Associate of Science: Psychology
Burlington County Community College ||Pemberton, NJ|05/2002A.A: Liberal Arts
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Equal Partners INC
  • Oaks Integrated Care
  • Southern Jersey Family Medical Center

School Attended

  • Rowan University
  • Rowan College At Burlington County
  • Burlington County Community College

Job Titles Held:

  • Residential Specialist
  • Clinial Case Manager
  • Patient Access Representative

Degrees

  • B.A : Psychology
    Associate of Science : Psychology
    A.A : Liberal Arts

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