Patient Access Representative Resume Example Equal Partners INC

PATIENT ACCESS REPRESENTATIVE

Summary

Good interpersonal skills and a desire to work in
Human services to provide needed assistance to disadvantaged families and individuals;
Articulate Case Manager driven to succeed.
Strategic planning and client relationship management expert.
Reliable with track record of perfect attendance.
Thrives in team-oriented or self-motivated environments.
Offers articulate communication skills, both verbal and written.
13 years of experience with both leadership and fieldwork expertise.
Qualified Mining Engineer with progressive experience managing projects.
Adept at planning, coordinating logistics and leading teams to promote timely project delivery.
Offering excellent communication and supervision skills.
Passionate case worker offering expertise --- includes dynamic leadership experience, including developing creative strategy and building teams.
Strategic case manager 13 years of progressive experience within. Skilled with brand development and market segmentation to drive new business growth. Adept with SEO and Google Analytics.

Skills

Hard worker
Fast learner
Problem solver

Team player, work well with others
HIPPA confidentiality compliance
Microsoft Excel, PowerPoint, Word, Outlook, and Internet

Experience

Residential Specialist|Equal Partners INC - Pemberton, NJ|08/2002 - 10/2004

Provided direct care and supervision for developmentally disabled population residing in group home environment, manage various existing projects including but not limited to financial disbursement and reconciliation.
Recorded meticulous daily reports, carefully documenting medication, behavior and progress, dictated staff meetings minutes, executed forms for agency, managed and updated client's records.
Prepared assessments, implemented Individual Habilitation Plan (IHP), created goals and intervention for successful outcome.
Member of Inspection committee ensured state regulation compliance, conducted necessary inspections, secured safe environment.
Overseen and managed housing rules and regulations, utilizing strategic planning to maintain structure within unit.

Clinial Case Manager|Oaks Integrated Care - Mount Holly, NJ|10/2004 - 10/2017

Managed caseload of sixteen-twenty clients transitioning from unstable housing to independent living, providing opportunity for improving quality of life; as well as, targeting minimizing homelessness.
Developed, planned and executed Individual Recovery Plan (IRP) through evaluating needs, developing goals, creating strategies to enhance coping mechanisms, encouraging self-sufficiency and successful rehabilitation for continued progress.
Accompanied individuals to various medical, housing and social service appointments, assisted with application process, maintained follow-ups; in addition, to frequently monitoring outcomes.
Record detailed progress reports, promoted physical and social wellness, addressing/treating substance abuse, mental illness disorder and other concerns through devised community-based programs focused on combating such issues.
Reinforced importance of health and wellness, monitoring mental and physical conditions of clients, delivering professional support and ongoing collaboration with medical/ psychiatric professionals.
Facilitated linkages and correspondence with community resources, such as; but not limited to Social Security Administration, Department of Human Services, Department of Community Affairs, Division of Mental Health, etc.
Aggressively advocate as a liaison for eligible benefits, housing, and/or financial assistance, enhancing and promoting self-reliance and independence.
Knowledge, understanding and compliance with confidential HIPPA regulations

Patient Access Representative|Southern Jersey Family Medical Center - Burlington, NJ|03/2019 - Current

Accessed patient information through variety of office software applications, maintaining strict confidentiality, HIPAA compliance across all patient data-handling, systems and training.
Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
Scheduled and confirmed patient appointments with patients and healthcare professionals.
Worked as part of team to execute proper care and safety of patient.
Delivered high-quality and compassionate treatment to indigent and low-income patient communities.
Relayed messages such as triage, call backs, referrals, prior-authorizations between patients and other health care providers.
Established and maintained positive relationships with families, , physicians and community at large.
Verified and entered necessary information such as demographics, and insurance information into the patient management system.

Education and Training

Rowan University||Glassboro, NJ|10/2017B.A: Psychology

Rowan College At Burlington County||Pemberton, NJ|05/2018Associate of Science: Psychology

Burlington County Community College ||Pemberton, NJ|05/2002A.A: Liberal Arts

Resume Overview

Companies Worked For:

Equal Partners INC
Oaks Integrated Care
Southern Jersey Family Medical Center

School Attended

Rowan University
Rowan College At Burlington County
Burlington County Community College

Job Titles Held:

Residential Specialist
Clinial Case Manager
Patient Access Representative

Degrees

B.A : Psychology
Associate of Science : Psychology
A.A : Liberal Arts

Patient Access Representative Resume Example

Resume Score: 80%

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