Over 13 years of workforce experience in several roles, sales, cook, server, and registrar, Team Leader, Supervisor and Manager. All of which involve direct customer interaction. The past 5 years have been spent as a leader in the healthcare industry. Hard-working leader experienced in leading teams, delivering results, and exceeding expectations. Creative and motivated leader, skilled in Productivity improvement, employee growth concepts and best practice strategies. Charismatic, detailed focused, and empathetic when it comes to communication with team-members. Which allows for best-in-class employee satisfaction. Knowledgeable and dedicated to making sure all customer needs are met and exceeded. Solid team player with outgoing, positive demeanor and proven skills in working in a team setting. Motivated to maintain customer satisfaction and contribute to company success. A Goal-oriented leader with a proven tracker record of success in meeting and exceeding organizational goals, leadership development, and inter-departmental communication and process implementation. Specializing in quality, speed and process optimization. Articulate, energetic and results oriented with exemplary passion for developing relationships, cultivating partnerships and growing business.
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