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Patient Access Manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Accomplished Patient Access Manager who proudly maintains a highly productive, efficient and quality-driven environment at all times. Successful with over seven years designing and implementing front end revenue cycle teams.  Strong background in quality assurance, denails and management principles and practices. Seeking a leadership role within a not-for-profit health care system.
Skills
  • Strong presentation skills
  • Effective staff coach
  • Strategic planning capability
  • Planning and development
  • Analytical thinker
  • Accomplished leader
  • Promotes positive behavior
  • Budgeting proficiency
  • Recruiting and hiring expert
  • Savvy negotiator
  • Supervisory training
  • Quality improvement competency
  • Independent judgment and decision making
Work History
Patient Access Manager, 02/2008 - Current
Children's National Medical Center Fairfax, VA,
  • Assisted in creating the Centralized Insurance Verification Department (RAVE).
  • Worked collaboratively with many levels of leadership within the Children's organization to successfully merge 40+ staff into one department.
  • Manages all aspects of the RAVE Department, including development, implementation, and outcome achievement of departmental goals and objectives.
  • Ongoing collaboration with customers that relate directly or indirectly to the department is essential.
  • Serves as a resource for departmental supervisors, and ensures accountability of department staff.
  • Assumes responsibility for completing or assisting on special projects, as assigned by the Director, including management of the budget and reporting statistics.
  • Interview, hire, counsel, conduct performance appraisals and discipline all assigned staff.
Patient Access Supervisor, 08/1999 - 02/2008
Children's National Medical Center Fulton, MD,
  • Manages several Patient Access Departments; including Phone Center, Health Benefit Advisors, and Centralized Scheduling.
  • Including development, implementation, and outcome achievement of departmental goals and objectives.
  • Ongoing collaboration with customers that relate directly or indirectly to the department was essential.
  • Serves as a resource for staff, and ensures accountability.
  • Assumes responsibility for completing or assisting on special projects, as assigned by the Director, including management of the budget and reporting statistics.
  • Interview, hire, counsel, conduct performance appraisals and discipline all assigned staff.
  • Assisted with the implementation of an EMR (Meditech) from several different operating systems.
  • Included training of all front line staff in the Registration, Phone Center, Health Benefit Advisors, and Centralized Scheduling Departments.
Education
High School Diploma: , Expected in 1991
-
Overland High School - ,
GPA:
Certifications
CHAM Certified

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Resume Overview

School Attended

  • Overland High School

Job Titles Held:

  • Patient Access Manager
  • Patient Access Supervisor

Degrees

  • High School Diploma

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