Patient Access Manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Accomplished Patient Access Manager who proudly maintains a highly productive, efficient and quality-driven environment at all times. Successful with over seven years designing and implementing front end revenue cycle teams. Strong background in quality assurance, denails and management principles and practices. Seeking a leadership role within a not-for-profit health care system.
Skills
Strong presentation skills
Effective staff coach
Strategic planning capability
Planning and development
Analytical thinker
Accomplished leader
Promotes positive behavior
Budgeting proficiency
Recruiting and hiring expert
Savvy negotiator
Supervisory training
Quality improvement competency
Independent judgment and decision making
Work History
Patient Access Manager, 02/2008 - Current Children's National Medical Center – Fairfax, VA,
Assisted in creating the Centralized Insurance Verification Department (RAVE).
Worked collaboratively with many levels of leadership within the Children's organization to successfully merge 40+ staff into one department.
Manages all aspects of the RAVE Department, including development, implementation, and outcome achievement of departmental goals and objectives.
Ongoing collaboration with customers that relate directly or indirectly to the department is essential.
Serves as a resource for departmental supervisors, and ensures accountability of department staff.
Assumes responsibility for completing or assisting on special projects, as assigned by the Director, including management of the budget and reporting statistics.
Interview, hire, counsel, conduct performance appraisals and discipline all assigned staff.
Patient Access Supervisor, 08/1999 - 02/2008 Children's National Medical Center – Fulton, MD,
Manages several Patient Access Departments; including Phone Center, Health Benefit Advisors, and Centralized Scheduling.
Including development, implementation, and outcome achievement of departmental goals and objectives.
Ongoing collaboration with customers that relate directly or indirectly to the department was essential.
Serves as a resource for staff, and ensures accountability.
Assumes responsibility for completing or assisting on special projects, as assigned by the Director, including management of the budget and reporting statistics.
Interview, hire, counsel, conduct performance appraisals and discipline all assigned staff.
Assisted with the implementation of an EMR (Meditech) from several different operating systems.
Included training of all front line staff in the Registration, Phone Center, Health Benefit Advisors, and Centralized Scheduling Departments.
Education
High School Diploma: , Expected in 1991 - Overland High School - , GPA:
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